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Better // digital mortgage
Product, Full Time    New York, New York    Posted: Thursday, October 03, 2019
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Were one of the fastest growing homeownership companies in America. Why? Because were making homeownership simpler, faster & most importantly, more accessible for all Americans.

By combining smarter technology with a desire to not just change one piece of the journey but the entire makeup of what its like to buy & own a home in this country, were building things that dont exist yet. by the numbers:

  • We fund $375 million in home loans per month
  • Weve funded more than $4 billion in loans since our inception in 2016
  • Were #964 ons 2019 5000 Fastest-Growing Companies
  • Weve secured over $254 million from our investors to date
  • ...and counting

We continue to outpace the industry at every turn. Our backers have helped build some of the most transformative tech & finance companies in history. Kleiner Perkins, Goldman Sachs, IA Ventures, Ally Bank, American Express, Citigroup, Activant Capital, & others have all invested in our vision of redefining the entire homebuying journey.

A Better opportunity: is looking for a capable Technical Project Manager to deliver program management to the IT & Security teams. This role will work closely with the CISO & Head of IT to make sure goals are clearly defined, resourced & delivered on time & within budget while following proper SDLCs & ITIL practices

You will:

  • Develop project & development plans & oversee project execution in partnership with technical leads & managers.
  • Manage project & team priorities within JIRA & other project tooling, utilizing agile practices.
  • Assist in taking in & documenting internal customer issues & complaints, ultimately helping to bring resolutions to these issues.
  • Define & implement structured release cadences & maintenance cycles, including forecasting, tracking & reporting of resources & needs to execute.
  • Manage change requests to minimize scope creep & keep projects on schedule
  • Coordinate & communicate across multiple teams where needed to deliver information to relevant parties of a project
  • Proactively solve day to day problems, evangelize projects & manage escalation of issues to relevant parties.

Skills & Qualifications:

  • 4+ years of relevant work experience in Project Management, preferably in Security or IT teams.
  • Strong knowledge of project management methodologies including but not limited to Agile, Kanban, Waterfall & hybrid approaches
  • Knowledge of project management software, specifically JIRA, Visio/LucidChart, Confluence, & MS Project or Smartsheets.
  • An ability to manage multiple cross-functional projects simultaneously
  • Ability to prioritize, multi-task & meet deadlines
  • Strong interpersonal, analytical, problem-solving, communication, prioritization & conflict resolution skills
  • Able to take initiative & lead when required
  • Strong verbal & written communication skills & excellent interpersonal skills; ability to motivate teams
  • Understanding and/or certification under PMP, ITIL. Other project management certifications & experience also a plus

Things we value:

  • Curiosity. Why? How? Repeat.
  • Nerdiness. Financial news & trends are fascinating. Seriously.
  • Relentlessness. No one here gives up. We try. We fail. We try again.
  • Passion. If you dont get excited about homeownership, mortgages, & real estate, it simply wont work.
  • Smarts: book & street. We have to use all the tools at our disposal to build Better.
  • Empathy & Compassion. You understand that people's biggest dreams are in your hands.
  • Communication. Can you ask for help or put your hand up when you dont understand?
  • Building. Doing. Making. Yes, we have to do a lot of thinking & talking to figure this stuff out, but you cant wait to leave the conversation & build it.
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