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DoorDash is empowering small business owners to offer delivery in an affordable & convenient way.
San Francisco, Austin, New York    Posted: Monday, March 11, 2019
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The Analytics team is looking for a leader to develop strategies & insights that drive operational excellence in all of our regions across North America. Your team will be responsible for understanding the drivers of growth at the market level & you will develop analyses that identify trends & opportunities to unlock new sources of business growth. We are looking for a data-driven operational expert who knows how to move fast, work cross-functionally, & take insights into action.

The ideal candidate will have experience scaling a team, working with large data sets, & will have experience in data-driven decision making. You will be a great fit if you have a strong bias towards action, enjoy finding patterns amidst chaos, & have demonstrated success in using analytics to drive business impact. Were looking for someone who has the technical skills to surface insights quickly, & the interpersonal skills to communicate those insights in a way that persuades action.

What youll do

  • Provide insights to help business & product leaders understand marketplace dynamics, user behaviors, & long-term trends
    • Identify & quantify levers to help move key metrics
    • Conduct deep-dives to build & execute improvement strategies with our Strategy & Ops teams
    • Collect, process, & clean data from disparate sources using SQL, R, Python, or other scripting & statistical tools; and
    • Managing the design, execution, & analysis of experiments; driving rigor & testing culture through our operations teams
  • Use quantitative analysis & the presentation of data to see beyond the numbers & understand what drives our business
  • Mentor & guide junior analysts on how to use more advanced methods to solve problems
  • Drive company initiatives by identifying key metrics & building executive-facing dashboards to track progress
    • Monitor & analyze key performance metrics, understanding root causes of changes
    • Build data sets & reporting tables to facilitate exploratory analysis
  • Present in key meetings & business reviews with our executive team & founders

About you

  • 5+ years of experience in a data analytics, consulting, or other quantitative role
  • An ability to write very complex SQL queries. ETL experience a plus
  • Skilled at running cross-functional relationships & communicating with leadership across multiple organizations
  • A deep understanding of statistical analysis (e.g. hypothesis testing, experimentation, regressions) & familiarity with statistical packages, such as Matlab, R, SAS or Python
  • Proficiency in one or more analytics & visualization tools (e.g. Chartio, Tableau)
  • Exceptional business & communication skills. Strategy consulting experience or other client-facing professional services experience is a plus
  • Self-starter attitude. Youre someone who can initiate & drive projects to completion with minimal guidance
  • Get-it-done mindset. Youre not afraid of long hours, able to handle stress well, humble & scrappy!
  • Experience with marketplaces, logistics, or economics is a plus

About us

Founded in 2013, DoorDash is a San Francisco-based technology company passionate about transforming local businesses & dedicated to enabling new ways of working, earning, & living. Today, DoorDash connects customers with their favorite local & national restaurants in more than 1,000 cities across the United States & Canada. By building intelligent, last-mile delivery technology for local cities, DoorDash aims to connect people with the things they care about one dash at a time.

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