THE STORY

In 2012, we set out to reinvent mens underwear. Since then, weve used the same solutions-oriented approach to reimagine a full range of menswear staplesfrom featherlight button ups, to first-of-its-kind denim. Blending timeless styles with innovative details & materials, our clothes are uniquely designed to help guys move through their day with confidence (even if theyre just hangin in their sweats). 

We are looking for passionate, proactive, & strategic problem-solvers to join our growing team. If that sounds like youkeep reading.

THE ROLE

Were looking for dynamic Brand Experience Associates (Sales Associate) to join Mack Weldons retail team in our Boston Seaport store location! In this role, youll educate & share the Mack Weldon brand story & guide customers through our retail experience. Youll play a critical role in delivering exceptional customer service & building customer relationships.

WHAT YOULL DO

• Be a Mack Weldon brand ambassador & deliver exceptional customer service throughout the customer journey. Responsible for achieving individual sales, KPI & profitability goals.
• Communicate the Mack Weldon brand story & philosophy to our customers
• Demonstrate & maintain exceptional product knowledge. Maintain knowledge on competitors to support building sales & customer relationships. 
• Continuously deliver an above & beyond & individualized customer experience for all guests
• Complete daily operational tasks to maintain store replenishment, cleanliness, & visual standards in front of house & back of house. Assist with visual merchandising changes. Processes shipments as needed. 
• Develop & maintain customer relationships through personal clienteling strategies
• Upholds all loss prevention awareness protocol 
• Support management team in projects & initiatives as needed
• Strive to improve the store experience by making suggestions to management team
• Work collaboratively with all team members to foster an environment of trust & a positive store team culture

WHAT WILL SET YOU UP FOR SUCCESS

• Minimum 6 months working in retail; outlet experience ideal but not required 
• Experience in a fast-paced retail store environment
• Possesses current knowledge of fashion trends & competition in the Outlet marketplace. 
• Must be flexible with working varied shifts including nights, weekends, & holidays
• Ability to carry boxes 25-30lbs for stock transfers
• Can bend, reach, lift & move stock & products

WHAT MAKES US SPECIAL

• We search for the smarter way. Everything we do, from products to experiences to processes, is built with research, ingenuity, & quality. We embrace efficiency in all of its forms but especially in how we work together as a team, the less bureaucracy the better.
• We invite generously because more perspectives make us better. We think diversity of thoughts & experiences is a strength. We check our egos at the door, actively solicit others perspectives, & always assume the best intentions. We build relationships that last.
• We believe that real confidence comes from knowing, not showing. We operate with a steady conviction & are built for the long haul, not to chase the latest fads. That doesnt mean we cant be assertive, expressive or take risks.  But we do so with an informed approach knowing we have the substance to back it up.
• We support the good ones & believe they can finish first. We believe that being good is the most sustainable strategy for success. We work with ethical & humane partners & always strive to do what is right, even if it is at a cost. We act with integrity, own our mistakes, & put in the effort to do our best. 

THE PERKS

• 100% Employer paid health care, dental insurance, & short term disability coverage
• Generous clothing stipend 
• Employee assistance program
• Employee discount
• Paid time off
• Parental leave

Mack Weldons inclusive culture embraces each persons individuality & authenticity. Mack Weldon is an equal-opportunity employer & is committed to providing a workplace free from harassment & discrimination. We are committed to recruiting, hiring, training & promoting qualified people of all backgrounds, & make all employment decisions without regard to any protected status. 

Job Type: Part-time