The Project Manager reports to a Program Manager. Works closely with Directors & Subject Matter Experts, designers, developers & quality to ensure flawless project execution, efficient resource allocation, project financial sanity & client satisfaction. He/She supports grows project delivery discipline & helps to develop processes, documentation, standardization & tools. He/She is a key player on building high-energy, multi-disciplinary teams. He/She is interested, invested & passionate about the industry, the clients we serve, & the work produced.

You will:

• Responsible for immediate supervision project delivery including scope, resource, risk, financial & time management.
• Responsible for monitoring the daily activities of the projects assigned.
• Works on issues of limited to moderate scope.
• Receives predetermined work assignments that are subject to a moderate level of control & review.
• Follows established practices & procedures in analyzing situations or data from which answers can be readily obtained.
• Requires moderate knowledge of own area of functional responsibility.
• Follows practices which ensure there are no delays in schedules, deadlines, outcomes.
• Understand & applies the Agile values & principles.
• Raise flags to its Program Manager on needs & opportunities for improvement of Agile practice.
• Follows Hangar Agile governance approaches - such as ticket descriptions, metrics, dashboards & reporting.
• Manages projects & resources in charge.
• Understands project delivery phases & manage them with minimal supervision ( initiation, planning, definition, design, implementation/development, testing & deployment cycles).
• Drives weekly releases for vertical and/or horizontal; review & prioritization of work & resource planning.
• Coordinates with Development & QA teams & communicates with all impacted Stakeholders.
• Collaborates with IT technical teams to ensure successful delivery of projects.
• Ensures all projects stay in scope & on schedule & inform the Program Manager if anything risk is identified (even with low probability or impact).
• Partners with our AP team to drive cohesion around the customer experience & partner retention.

You have: 

• Ideally Intermediate English Proficiency (C1).
• 3+ years of experience managing a variety of digital project types; site builds, ecommerce, marketing campaigns, microsites, maintenance.
• 3+ experience in project finance, pipeline planning, forecasting, road mapping & leadership.
• 3+ experience in resource management for projects including balancing priorities, timelines.
• Knowledge of collaboration & issue tracking tools such as Box, Jira, Confluence.
• PMP designation, SCRUM Master, Six Sigma.

What We Offer:

• Competitive benefits packages
• Vacation, compassionate leave, sick days, & flex days
• Access to online services for families & new parents
• End of year closure days (not deducted form vacation balance)
• Diversity & Inclusion Board with 12 affinity groups
• Internal learning & development programs
• And more

At Critical Mass, we value our employees & offer competitive compensation & benefits packages.  If youre looking for a challenging & rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, & employee experience possible! Our new hires & employees are the future of our organization, & we want to set you up for long-term success. 

About Us: 

Critical Mass is a team of 1,500 inspired folks based in 12 offices around the world, providing full-service digital capabilities for the greatest brands on Earth. Our secret sauce is our uncompromising design standards, our relentless focus on customers, & an ability to put powerful new technologies to work for our clients.

We work with the bestApple, Nike, Diageo, Airbnb, BMW, BNY Mellon, Johnson & Johnson, & many morebrands who strive for connected digital ecosystems & unparalleled experiences. We help them get there by gaining deep insight into their consumers & orchestrating data, AI, design, media, & tech stacks around human stories.

Were a global agency founded in Canada, but digital is our home. If you know us, then you know were a special, quirky place that attracts big talent & tiny egos. (We actually give out a so f-n nice awardlots of them). But just because were friendly doesnt mean were not a force to be reckoned with. Were driven. Relentless. And we live our values. Were Critical Mass, but our friends call us CM. Please call us CM!

Our Values: 

• Honest - Tell the trust & make courageous choices
• Driven - Never stop trying
• Real - Never be fake
• Equal - Treat each other as equals always
• Purposeful - Make the world a better place
• Inspired - Listen & engage