Director of Culinary Operations

Factor_ a brand of HelloFresh is seeking a Director of Culinary Operations.   The Director of Culinary Operations leads & manages culinary teams in a large-scale national food manufacturing facility, overseeing day-to-day operations. This pivotal role requires ensuring adherence to company standards, safety regulations, & product specifications to optimize operations, enhance productivity, & uphold high-quality food production in alignment with customer demands. The director plays a critical role in maintaining the efficiency & excellence of the culinary processes within the facility. This role requires a strong focus on cross-functional collaboration, process improvement, & team leadership. You will be expected to drive performance while cultivating a positive & inclusive work environment.

You will  

• Lead & inspire culinary teams to achieve operational excellence, fostering a culture of collaboration & continuous improvement in a large-scale national food manufacturing facility.
• Ensure strict adherence to company standards, safety protocols, & product specifications to maintain high-quality food production & meet regulatory requirements.
• Develop & implement efficient operational processes to optimize workflow, reduce costs, & enhance overall productivity within the culinary department.
• Implement strategies to maximize throughput & minimize wait times in the kitchen.
• Streamline workflows & reduce non-value-added activities to improve efficiency.
• Collaborate with the planning team to develop short-term & long-term production plans.
• Anticipate demand fluctuations & adjust production schedules & staffing levels accordingly.
• Collaborate with cross-functional teams, including supply chain, quality control, & research & development, to streamline processes & meet production goals.
• Monitor key performance indicators (KPIs), analyze production data, & implement data-driven decisions to continuously improve & exceed performance targets in the food manufacturing facility.
• Own the growth & development of all direct reports, identifying skill gaps, providing regular feedback, & supporting career progression through structured development plans.
• Document all coaching conversations & performance-related discussions to ensure clarity, consistency, & accountability across the team.
  Lead by example in how you speak to & treat employees, setting the tone for respectful, constructive communication & a culture of mutual trust.

You are

• Strategic Leader: You are a strategic thinker with a proven ability to develop & implement initiatives that enhance culinary operations, optimize processes, & align with the overall goals of the organization.
• Team-oriented: As a collaborative leader, you thrive in a team-oriented environment, fostering a culture of cooperation & open communication among culinary teams & cross-functional partners.
• Quality-focused: Your attention to detail & commitment to maintaining high-quality standards ensure that all culinary processes adhere to company specifications, safety regulations, & product excellence.
• A strategic thinker with a passion for culinary excellence & a drive to exceed customer expectations.
• A detail-oriented professional who thrives in a fast-paced environment & can effectively manage multiple priorities.
• A proactive problem solver who can identify issues & implement solutions to improve kitchen operations.
• Results-driven: With a focus on achieving key performance indicators & exceeding production targets, you bring a results-driven approach to your role, making data-driven decisions to enhance overall operational efficiency.
• Adaptable: In the dynamic environment of food manufacturing, you are adaptable & able to navigate challenges with resilience, adjusting strategies as needed to meet evolving market demands & industry changes.

You have

• Extensive Culinary Leadership Experience: You have a proven track record of at least 8 years in a leadership role within the culinary industry, showcasing your ability to effectively manage & lead large-scale culinary operations.
• In-depth Knowledge of Food Safety & Regulatory Compliance: Your expertise includes a comprehensive understanding of food safety protocols, quality control, & regulatory compliance, ensuring all operations align with industry standards & regulations.
• Strategic Planning & Execution: Demonstrated experience in developing & executing strategic plans for culinary operations, optimizing processes, & achieving organizational goals.
• Strong Analytical Skills: Proficient in analyzing key performance indicators & production data to make informed, data-driven decisions that enhance operational efficiency & exceed performance targets.
• Excellent Communication & Collaboration Skills: Effective communication & collaboration are second nature to you, enabling you to work seamlessly with cross-functional teams, culinary staff, & leadership to achieve shared objectives.
• Commitment to Continuous Improvement: You have a proactive mindset, always seeking opportunities for process enhancement & innovation to drive continuous improvement in culinary operations.

Youll get

• Competitive salary, 401k with company match that vests immediately upon participation, & company equity plan based on role
• Generous PTO, including sabbatical, & parental leave of up to 16 weeks
• Comprehensive health & wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, & Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, & LGBTQ+
• Inclusive, collaborative, & dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks & responsibilities as needed to meet changing business needs, operational requirements, or other factors.

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