Account Supervisor

ABOUT VAYNERMEDIA 

VaynerMedia is a contemporary global creative & media agency with an expertise in driving relevance for clients & delivering impactful business results. The independently-owned agency was founded in 2009 & has offices in New York, Los Angeles, London, APAC & LATAM. VaynerMedia has been recognized for its work at Cannes Lions, the Clio Awards & The Webby Awards. It is part of the VaynerX family of companies.

In a Nutshell:

You are helping to run & support the day-to-day management & organization of specific projects as well as the overall account management.  Including the daily blocking-and-tackling needs. You have meticulous attention to detail & are working on establishing strong client relationships by creating confidence in them & your team that you understand the business & competitive landscape. Be the bigger person in every situation even if the other person is wrong.

Responsibilities/Expectations

• Client Management
• Builds & maintains relationships as the lead on the day to day delivery of specific project/campaign objectives. Responsible for interacting with BM/ABM. Note that the AS should be comfortable within meetings with Senior BM level & above, but won't necessarily be managing these day to day relationships (dependent on the client & SOW) 
• Responsible for a comprehensive understanding of their clients business & category, with the ability to translate business problems into digital strategies & solutions
• Works with clients, platform reps, & partner agencies to coordinate inter-agency planning processes for the creation of complete integrated marketing strategies in collaboration with all department leads
• Business Strategy
• Eat, breathe, & sleep todays digital & mobile consumer, with one goal in mind - to develop brand-specific strategies that, ultimately, help them sell shit 
• Strong working knowledge of creative & media across major digital & social channels. Must be well versed in common marketing & media principles with a strong understanding of the social media platforms & their ecosystems.
• Has a complete understanding of the business strategy & ensures that all initiatives (supporting campaigns, creative, etc) are aligned 
• Strong understanding of IATs/IMCs, & the ability to present VM in a strong, strategic way. AS should also have the ability to spot when another agency poses a threat to our business & how to manage up & work around.
• Practitioner-level knowledge of marketing (online & off), with a specialty in online multimedia & advertising/media buying trends
• Strong understanding of social media specs/platform capabilities
• Knowledge of all of VMs offerings, including Experience, VSolutions, UX, Talent, etc. & know how & when to utilize these teams & their offerings
• Working knowledge of current video viewability standards
• Influencer Marketing Knowledge
• Emerging Tech Knowledge
• PR Knowledge
• Team Management: You are honing your management skills & you foster a culture of empathy & partnership across the team
• Strong management of day to day projects, ensuring effective collaboration & execution
• Supervises Junior Account team members on their brand, including strong mentorship with AE & SAEs
• Acts as a resource to all team members, focused on enabling their success, & is actively involved in overall team health & culture
• Able to recognize team issues/deficiencies & raise to senior team members
• Strong ability to manage up to direct manager & to know when & how to lean on senior leadership. Ability to delegate to junior team members, exhibiting a clear understanding of process & campaign management
• Develops trust, motivates & mentors teams. Partners with department leads to optimize collaborative processes; fosters culture of empathy & partnership especially in times when the need to discuss challenges arise. 
• Clear communicator to Strategy, Creative, IPM & Media teams, whether delivering Client feedback or providing a POV.
• Financial acumen + business health
• Be able to anticipate production costs, logistics, watch-outs, & what ideas are doable / not doable within a client budget
• Ensures client relationship health is closely tracked & communicated to leadership on a regular basis
• Leads client communications around campaign finances & billing
• Ensures all scopes & schedules are completed & signed in a timely manner 
• Contribute to the continued growth & stability of VaynerMedia, by being empowered to make decisions that are best for the company both today & tomorrow
• Understanding of the importance of burn reports to help growth & efficient running of the business 
• Skills
• Running internal & external meetings & ensuring agreements are met;
• Ensuring that projects meet client-, agency- & regulatory requirements;
• Managing budgets & timelines effectively.
• Help to manage productions & up managing, side managing & down managing throughout
• Providing light, but meaningful, supervision & mentorship of SAEs,AEs
• Participating in strategic initiatives with the objective of developing expertise;
• Supporting & learning from VP-Account Director;
• Fostering productive relations across multi disciplined IAT
• Solid presentation skills (verbal, written, visual) to deliver impeccable strategic social counsel & ability to partner with creative & media teams to get to a strong story
• Mastery of presentation software (Powerpoint, Keynote, Google Slides)
• Intermediate knowledge of Spreadsheet (file based) software (excel, Google Sheets)
• Knowledge of Advertising Research industry nomenclature (can understand Millward Brown or MMM Studies)
• Well versed in VM finance process & client financials
• Never being too senior/precious to do something, the ability to scale is important

• Unsure if you meet the qualifications? We are always looking for talent which will continue to cultivate an inclusive & representative team that will enhance our perspectives, skill sets, background, & behaviors.  We encourage those who are passionate about 

  what we do to apply!

  • Exact compensation may vary based on skills, experience, & location. 
  • Base Salary $80,000-$96,000
  • Employer-sponsored 401k with match
  • Medical, Dental, & vision coverage
  • Unlimited PTO
  • Caregiver (Parental) Leave
  • Health & Wellness benefits