RAPP Detroit is looking for a QA Analyst to join our award-winning Technology team.

WHO WE ARE:

We are RAPP world leaders in activating growth with precision & empathy at scale.

As a global, next-generation precision marketing agency we leverage data, creativity, technology, & empathy to foster client growth. We champion individuality in the marketing solutions we create, & in our workplace. We fight for solutions that adapt to the individuals needs, beliefs, behaviors, & aspirations.

We foster an inclusive workplace that values diversity & emphasizes personal well-being.

HOW WE DO IT:

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content & connected decisioning.

Our data analysts identify who that person is, our strategists understand what they want, & our award-winning technologists & creatives know how to deliver it ensuring were able to activate authentic customer connections for our clients.

Part of Omnicoms Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, & data & marketing scientists across 15+ global markets.

YOUR ROLE:

The QA analyst carries out quality assurance efforts for a variety of marketing deliverables, including emails, websites, landing pages & display ads. In particular, RAPP develops a large volume of marketing emails for our clients.

This person works closely with QA team members, developers, project managers & other stakeholders to develop & execute thorough testing approaches to ensure digital deliverables render & function correctly across the most prominent desktop & mobile platforms. This person may also proofread creative outputs.

Produces great work in a fast-paced environment, often with short turnaround times & helps other QA team members do the same. Thrives within a collaborative team but is also able to handle tasks on his/her own. Clear & thorough written & verbal communication is paramount.

YOUR RESPONSIBILITIES:

• Execute QA solutions for a variety of types of projects, utilizing general best practices & client-specific expertise.
• Test digital projects across multiple browsers, operating systems, email clients & mobile devices to ensure proper rendering, functionality & adherence to project specs, including accessibility compliance.
• Write test plans & test cases, working with project stakeholders to ensure the integrity of the testing approach.
• Review & provide feedback on digital project reference materials, including UX/wireframes, URL matrices & creative documents. If needed, proofread & edit creative outputs (layouts, copy decks, etc.) for grammar, spelling, punctuation, clarity, accuracy, & adherence to brand & other style guidelines.
• Clearly & concisely document change requests in a bug-tracking system (such as Workfront) and/or a live spreadsheet. Prioritize change requests based on project needs.
• Mitigate project risk through discussion with developers & other stakeholders.
• Work on multiple projects & tasks as requested by project management. Proactively support needs to complete & release client deliverables.
• Complete daily statuses to keep the project team updated on progress.

Success CriterIa:

• Implementation & execution of tests & other QA measures that lead to error-free deliverables.
• Track record of effective QA solutions & proactive thinking that lead to better work, greater efficiency & increased client satisfaction.

REQUIRED SKILLS:

• Bachelor's degree in marketing, information technology, English, journalism, computer science, communications or related field.
• 2+ years of QA testing experience at a marketing agency or other relevant business.
• Experience testing marketing emails for content, functionality & rendering a plus.
• Proofreading/copy editing experience a plus.
• Experience gathering & analyzing business requirements.
• Proficiency in key hardware & software, including iOS & Android mobile & tablet devices, Mac & Windows desktop platforms, MS Office, Adobe Campaign Classic, Adobe Journey Optimizer, Workfront & content management systems.
• Expertise with reviewing HTML & inline CSS code; web dev experience a plus.
• Experience with scripting/automation (e.g., Selenium) a plus.
• Excellent listening, oral & written communication skills.
• Analytical mindset, time-management & problem-solving skills, & the ability to see both the big picture & details of a project.

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Our Hybrid Work Model:

RAPP's current hybrid model is designed to enable in-person connections & collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.

RAPP provides a competitive salary & comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, & personal days & positive activism days, paid parental leave & disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $60,000 - $70,000. This range is specific to Detroit & multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience & training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.

As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.