WHAT IS BOX?
Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration & workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, & we need strong advocates to help us achieve that goal.
By joining Box, you will have the unique opportunity to help capture a majority of this developing market & define what content management looks like for the digital enterprise. Today, Box powers 100,000+ businesses, including many top Fortune 500 companies who trust our secure collaboration platform to manage the entire content lifecycle.
WHY BOX NEEDS YOU
The Product Operations team at Box enables our Product teams to build & deliver best-in-class products that delight our customers, & to do so in a way that is efficient, effective & scalable. This is achieved through guiding strategy & execution across a number of product teams & partners. These include: Design, Engineering, Marketing & Go To Market, to ensure Product Teams have the capabilities they need to excel, make effective decisions & deliver impactful releases.
As a Senior Program Manager, you will have the opportunity to own & evolve some of our highly visible & cross-functional product management programs. The ideal candidate brings a unique blend of excellent inter-personal, strategic & execution skills with in depth experience of different PDLC methodologies. They will be adept at building relationships, uncovering root-cause, building shared vision & getting hands-on to implement, learn & iterate.
WHAT YOU'LL DO
- Make the product team more efficient by streamlining processes, standardizing planning, putting together onboarding training programs, & managing product reporting statuses to enable visibility across partners
- Track & regularly report on success metrics to measure your teams performance & effectiveness in meeting goals & delivering results
- Develop documentation, operational playbooks & best practices to implement product strategy
- Directly manage large projects & coordinate across stakeholders as needed to ensure the right resourcing, execution & communications are in place to deliver results
- Manage & optimize the product tools stack used by the product team
- Partner with Product/Engineering & cross-functional (e.g., Sales, Customer Success, Support) leaders to drive decision making & deliver on initiatives
- Identify & execute on step change improvements (e.g., beta programs, stage gate definitions, User Research) in our product development process
- Drive accountability & adherence to key processes & operational best practices
- Establish robust feedback loops across product, engineering & customers/customer facing teams
WHO YOU ARE
- 8+ years related experience as a program, project, product, or operations manager within a technology organization (or similar) with Bachelors degree
- Advanced knowledge of product development lifecycles & release management
- Able to simplify complex problems, remove obstacles, drive organization-wide impact, & advocate for alternative approaches that lead to team innovation
- A skilled collaborator that has experience building effective partnerships across the team & multiple functions (including senior leaders & cross-functional partners) to execute programs effectively
- Able to communicate problems & their impact, & make the best decisions for the product development organization, favoring progress over process
- A well-balanced combination of big-picture thinking, ability to thrive in ambiguity, exceptional problem solving skills & patience to teach others & uphold a high bar
- Experience with User Research & Design methodologies
- Experience with Agile methodologies in a SaaS environment a plus
BENEFITS
Box lives its values, with community & in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 2 days per week, with a focus on Tuesdays & Thursdays. Your Recruiter will share more about how we work & company culture during the hiring process.
Head-over-heels about this role but not sure you meet all the requirements? Apply anyway! Studies have shown that women & people of color are less likely to apply to jobs unless they meet every single qualification. At Box, we take a big-picture approach to hiring that fosters authenticity, diversity, & inclusion. If you're passionate about this opportunity, chances are, you shine pretty bright.
EQUAL OPPORTUNITY
We are an equal opportunity employer & value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, & any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity & independence of people with disabilities & is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, & we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form Reasonable accommodations may include scheduling adjustments, document dictation & beyond.
Notice to applicants in Los Angeles: Box, Inc & its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
Notice to applicants in San Francisco: Box, Inc & its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.
