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About the Role
Houzz is the leading platform for home renovation & design, connecting millions of homeowners with home improvement professionals through best-in-class software & advertising solutions. We are seeking a Vice President of Customer Success to lead & scale Customer Success across Houzz Advertising & Houzz Software, with full accountability for customer retention & product adoption.
This executive will build a world-class, data-driven Customer Success organization that ensures customers realize measurable value, deeply adopt Houzz products, & remain long-term partners of the platform. The VP of Customer Success will be a key member of the Revenue & Product leadership teams, partnering closely with Sales, Product, Marketing, & Finance.
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