Rithum is the worlds most trusted commerce network, accelerating how brands, suppliers, & retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands & retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings & enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, & delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

We are seeking a technical & customer-focused Feed Management Account Strategy Manager to join our team & work with our Strategic & Enterprise accounts.

In this role, you will serve as the primary point of contact for our clients, guiding them through the creation, optimization, & management of product feeds across various digital marketing platforms, with a focus on Google & Meta (Facebook/Instagram) feeds. Your technical ability & industry expertise will drive the success of our clients' digital marketing campaigns by ensuring their product data is optimized for maximum visibility & performance. Additionally, you will leverage the Rithum platform to optimize & enhance customer data, further improving campaign effectiveness & ROI.

If you are a client-focused professional with a passion for digital marketing & expertise in feed management for Google & Meta platforms, along with experience utilizing platforms like Rithum to optimize customer data, we invite you to apply for the Feed Management Senior Account Strategy Manager position & help drive success for our clients.

Responsibilities

• Serve as the main point of contact for our clients, providing expert guidance & support on feed management strategies for Google & Meta platforms, as well as other relevant channels.
• Collaborate with clients to understand their business goals, target audience, & product offerings, translating this information into actionable feed management strategies.
• Lead the development & implementation of feed optimization strategies tailored to each client's unique needs, ensuring product data accuracy, completeness, & compliance with platform requirements.
• Utilize the Rithum platform to enhance feed quality & ensure compliance to third party destinations.
• Manage the end-to-end process of creating, updating, & optimizing product data feeds for various e-commerce platforms, including marketplaces, comparison shopping engines, & affiliate networks.
• Ensure the accuracy, completeness, & consistency of product data across all feed channels.
• Troubleshoot & resolve feed-related issues, including data quality, formatting, & integration problems.
• Automate feed generation & submission processes to improve efficiency & reduce manual efforts.
• Provide training & support to team members on feed management processes & best practices.

Qualifications 

Minimum Qualifications  

• Bachelors degree in Marketing, Business Administration, or related field; advanced degree preferred.
• Minimum of 5 years of experience in digital marketing, eCommerce, product data management, or related field, with a focus on feed management & optimization for Google & Meta platforms.
• Experience with/interest in coding or scripting languages (e.g., Python, Ruby, Perl, C++, Java)
• Proven track record of managing client relationships & driving results through feed optimization strategies.
• Deep understanding of Google Merchant Center & Meta (Facebook/Instagram) Business Manager, including feed setup, optimization, & troubleshooting.
• Strong analytical skills with the ability to interpret data & draw actionable insights to improve campaign performance.
• Experience using the Rithum platform or similar tools to analyze & optimize customer data.
• Excellent communication & presentation skills, with the ability to convey complex concepts in a clear & concise manner to clients of varying technical expertise.
• Detail-oriented with a focus on delivering high-quality work & exceeding client expectations.
• Ability to thrive in a fast-paced environment, managing multiple client accounts & priorities simultaneously.

Preferred Qualifications 

• Knowledge of product data feed formats, including XML, CSV, TSV, & JSON.
• Experience with ETL (Extract, Transform, Load) tools & processes for data integration & transformation.
• Familiarity with data cleansing, normalization, & deduplication techniques.
• Ability to work with large datasets & handle big data challenges.
• Experience with regular expressions for data parsing & manipulation.

What its like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, & curious minds.

As part of the Rithum team, you are valued, supported, & included. Guided by a transparent culture & accessible, approachable leadership, we offer career opportunities aligned to your ambitions & talents. To ensure work & life balance works for you, we also offer an array of resources to support you & your families, including comprehensive benefits & wellness plans.

At Rithum you will:

• Partner with the leading brands & retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, & wellness days.
• Receive industry-competitive compensation & total rewards benefits.

Benefits 

• Medical, Dental & Psychology benefits 
• Life insurance & disability benefits
• Competitive time off package with 25 Days of PTO, 12 Holidays, 2 Wellness days & 1 Give Back Day 
• Voucher program for Transportation, Meals & Childcare 
• Flexibility to choose where you work - at home with a remote stipend, in the office, or both!  
• 40 Monthly remote work stipend
• Access to tools to support your wellbeing such as the Calm App, MoveSpring & an Employee Assistance Program 
• Professional development stipend & learning & development offerings to help you build the skills & connections you need to move forward in your career. 
• Charitable contribution match per team member 

Rithum is an Equal Employment Opportunity & Affirmative Action Employer. We celebrate diversity & are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants & teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, & business need.