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Peloton // connected indoor fitness cycles
 
Brooklyn Heights, OH    Posted: Wednesday, October 09, 2019
 
   
 
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JOB DETAILS
 

SEASONAL FIELD ASSISTANT


WHAT YOULL DO:

  • This is a seasonal position; length of employment will depend on the needs of the business
  • Provide assistance to the Field Specialists in providing superior customer service & educating customers on product setup, features, & usage
  • Assist in assembly of Peloton products & accessories in customers homes
  • Assist in the loading of the van, including bikes & accessories
  • Complete the DVIR & checklist for accessories prior to route departure with the assistance of the Field Specialist.
  • Conduct all phones calls while on route when necessary, including contacting the Supervisor, Scheduling Center, & 30 minute call notification to the customer.
  • Remove all trash from customers home, prep for each delivery by cleating shoes & organizing order contents, & ensure delivery vehicle is clean & well organized throughout the day
  • Assist with in-home product repairs & maintenance
  • Serve as Peloton product expert & brand ambassador

REQUIREMENTS:

  • An outgoing, dynamic personality, & excellent presentation skills
  • Excellent customer service skills
  • Ability to work well both independently & in a team atmosphere
  • A passion for fitness & exercise
  • Good problem solving skills, & the ability to troubleshoot problems & think on your feet
  • Ability to deal effectively with a wide range of personalities
  • Must have a valid driver's license & a clean driving record
  • Ability to lift up to 325 lbs with assistance
  • Flexible schedule; ability to work nights, weekends, & holidays as necessary

This position involves loading, unloading & carrying Peloton products up to 325 lbs with assistance, sometimes up & down stairs. Ideal candidates must be able to perform physical activity for their full shift. Hours vary but typically begin between 6AM-10AM & end before 9PM.

ABOUT PELOTON:

Founded in 2012, Peloton is a global interactive fitness platform that brings the energy & benefits of studio-style workouts to the convenience & comfort of home. We use technology & design to bring our Members immersive content through the Peloton Bike, the Peloton Tread, & Peloton Digital, which provide comprehensive, socially-connected fitness offerings anytime, anywhere. We believe in taking risks & challenging the status quo by continuously innovating & improving. Our team is made up of passionate brand ambassadors, & we know that together, we go far.

Headquartered in New York City, with offices, warehouses & retail showrooms in the US, UK & Canada, Peloton is changing the way people get fit. Peloton has been named to many prestigious industry lists, including Fast Company's Most Innovative Companies, CNBC's Disruptor 50, Crain's New York Business' Tech25 & Fast50, as well as TIME's Genius Companies. Visit www.onepeloton.com/careers to learn more about joining our team.

 
 
 
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