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Critical Mass // digital experience design agency
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Critical Mass is a digital experience design agency focused on making the complex simple for our clients & their customers. Our expertise spans Strategy Consulting, Experience Design, Marketing Communications, Implementation, & Marketing Science.   

We are always striving to build our network of talented individuals in Media. Our needs are constantly changing, so if you dont see a role of interest right now, we still want you to share your resume here. You will be added to our network, & we will share relevant opportunities with you as they arise.Please note, you are not applying to an active job opening.  

Who we hire:  

  • Media Directors 
  • Media Supervisors 
  • Media Planners, all levels 
  • Ads Ops, all levels 

About Us: 

Critical Mass was founded when a design visionary & a successful entrepreneur came together with a focus on digital experiences in a rapidly evolving space. Over the next 25 years, we helped global brands reimagine digital & transform their businesses through strategic consulting, innovative creative ideas & cutting-edge technology thinking.  

Today, we are 1100 employees across 11 global offices. Even though were much bigger than when we started out in Calgary, we remain true to our rootswere transparent, honest, passionate, & have a can-do attitude that our clients notice & appreciate. Our executive & global leadership team use an open & accessible management style to drive our success on all fronts: innovating our work & services, mentoring our talent, & ensuring we deliver of industry-leading work. We believe this is core to our success as a digital leader.  

Our philosophy is grounded in the most important part of the digital experiences we deliverthe customer. We believe that the best customer experiences comprise two interrelated elements. The first is what we call the invisible, the hidden platforms, code, & business intelligence (data) that power smarter, more functional, personalized experiences. The second element is the visiblethe interaction models, creative design, art direction, & content that your customer sees, feels & uses. When these two elements work in sync, & in service to the needs of the customer, then a brand will improve its business results & increase customer loyalty. 


Our Values: 

  • Honest - Tell the trust & make courageous choices 
  • Driven - Never stop trying 
  • Real - Never be fake 
  • Equal - Treat each other as equals always
  • Purposeful - Make the world a better place
  • Inspired - Listen & engage 


The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, & employee experience possible! Our new hires & employees are the future of our organization, & we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week. The ask stems from our want to:

Strengthen opportunity for continuous learning 
Improve collaboration & team relationships. 
Increase employee engagement

This hybrid model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly. 


Critical Mass is an equal opportunity employer that is committed to diversity & inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to

We are committed to fostering diversity, equity, & inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs and We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance & reach out to them directly.

If U.S. based:
If Canada based:
If U.K. based:
If Costa Rica based: 

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