WHO WE ARE

We think too much marketing isnt us. Its mass markets not audiences of one. Homogenous groups to be targeted, not individuals to be inspired. Segments to reach, not people with their own ideas & ambitions. Its one size fits all & its dull.

When it comes to individuals, were fierce. We stand up for individuality. We speak up against bland, broad-brush generalisations. We fight for solutions that adapt to the individuals needs, beliefs, behaviours & aspirations. And we commit to doing this in every aspect of our work for clients & their consumers.

We actively foster an inclusive workplace where diversity & individual difference are valued & leveraged to achieve the agencys vision. And most importantly we value every individuals wellbeing.

We are Fiercely Individual.

HOW WE DO IT

At RAPP we are fiercely focused on the individual & how we can create value from every individuals experience with a brand. We do this across three capability areas: customer centric consulting, creativity that inspires action & customer experience management.

Our data analysts know who that person is. Our strategists understand what they want. And our award-winning Technologists & Creatives know how to get it to them.

RAPP is an integral part of Omnicoms Precision Marketing Group, comprising 4,000 creatives, technologists, strategists, & data & marketing scientists across 40 global markets.

YOUR ROLE

As a Senior Account Manager your primary responsibility is the day-to-day management of your projects within the Account Management team. We are looking for a hands on person who is self-motivated, who consistently demonstrates a strong commitment to punctuality, maintains a polished & professional appearance, & conducts themselves in a manner that upholds the highest standard of professionalism. You will be expected to gain respect & trust through your phenomenal interpersonal skills, creative thinking, to ensure projects & campaigns run smoothly from start to finish & achieve their creative & commercial potential.

This is a fast-paced environment that is fulfilling & fun & requires daily coordination of internal & external stakeholders. The Account Management team will be dependent on you to give your projects direction & support to achieve the very best outcome & deliver exceptional work on time & of a luxury brand standard.

Account Management doesnt only rely on communicating effectively with clients but ensuring one also has impeccable presentation & negotiation skills.

YOUR RESPONSIBILITIES

Day-to-day management of creative campaigns for the Content Studio

(but are not limited to)

• Support Account Director on Content Studio deliverables.
• Managing timelines with Snr Project Manager on your projects.
• Ensure that creative outputs are of an exceptional standard.
• Financial Management of cost estimates, billings & the financial administration of projects in a timeous manner.
• Writing & contributing to briefs & developing insights to assist the planning & creative process.
• Stay informed of trends, competitor brands; ensuring creative campaigns stay on the front line of luxury brand campaigns.
• Write contact reports, keep change logs & be able to continuously provide updated information on the status of all projects.
• Build strong & collaborative relationships with all stakeholders internally & externally.
• Managing the post-mortems once campaigns are delivered while finding ways to improve team x ways of working, driving further efficiencies.

SKILLS AND EXPERIENCE

• 3-5 years Client Service experience. Currently in an Account Manager or Senior Account Manager role withing a TTL agency.
• Strong understanding of the automotive industry.
• Global/regional experience would be a plus.
• Content Production experience is a must. (Film, Stills, Social Content, Digital Content)
• Flexible & adaptable & have a keen eye for detail in every task executed.
• Ability to work on a large, fast paced account.
• Excellent written & oral communication skills.
• Asana or a similar tool will be required.
• Project Management skills will be an advantage.
• Collaborative, curious, innovative, adventurous, & ambitious.

VALUES

• Can do attitude
• Process & performance driven
• Team player
• Empathetic
• Enthusiastic