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Critical Mass // digital experience design agency
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This role is in the organization to support small-medium sized Artbot projects from ideation through to completion.

The core expectation of this role is to support content creation & digital production, to receive mentorship, to grow producer skills & knowledge of traditional production/production at scale/ creative automation/ project management, & to gain experience working in larger projects & teams. This role also supports administration tasks of art buying, live action, & post-production pipelines & maintains the overarching organization of production documentation & tasks.

Career Development is typically provided by a Senior Producer [or above] but can be modified to suit an account and/or office location.

The nature of this role of role is that of a learner & contributor.


You will:

  • Collaborate with leads to understand the breadth of Artbots service offerings
  • Collaborate with peers & leads to support production administration & management duties of
    • Tracking raw media asset deliverables movement through to final delivery & archive
    • Supporting ArtBuyers, Producers & Creatives by fulfilling footage & stock/imagery requests
    • Updating project & cost trackers
    • Vendor management
    • Contract creation & payments & associated paperwork/documentation
    • Coordinating production E2E logistics alongside Production & Cross-Discipline teams
    • Developing & maintaining organized project documentation, schedules, supplies, & paperwork.
  • Develop the ability to work with creative automation tools to aid in the delivery of creative assets
  • Understand the workflow of projects from beginning to end, including all inputs & outputs
  • Maintain high touch communication with both internal stakeholders, manage production schedules, milestones, & deliverables with support from leads
  • Begin to develop an understanding of production documentation including master production agreements, NDAs, talent contracts, location contracts, etc.; focus on learning the process to engage with BA/Finance & the documentation needed
  • Collaborate leads to oversee pre-production, on-set activities (if applicable), & post-production with a key focus on creative & craft, while ensuring creative is optimized for media & scale requirements, & efforts are prioritized
  • As part of the role on the Artbot producer team:
    • Focus on learning; as a Production Coordinator, you have much to give to the agency team & much to learn keep an open mind & utilize every opportunity to develop a new skill, insight or relationship
    • See every directive to engage within Artbot, whether on production or supporting one of our internal groups (Business Affairs, Operations, Finance, etc.), as an opportunity to learn about the team & the process & develop a new skill at the same time.

You have:

  • Advanced English Proficiency (B2+/C1 reading, writing, & conversation).
  • Bachelor's degree in Design, related field or equivalent experience
  • Working experience managing creative projects
  • Experience with office productivity tools such as Excel, Word,, Smartsheet.
  • Beginner experience in interactive and/or digital production & familiarity with the agency model are considered assets.
  • Basic understanding of digital production, production at scale & creative automation
  • Proficient knowledge of basic production or project management skills including the development of timelines, budget maintenance & clear communication

What We Offer:

  • Maternity & parental leave extra days
  • Competitive benefits packages
  • Vacation, compassionate leave, sick days, & flex days
  • Access to online services for families & new parents
  • End of year closure days (not deducted form vacation balance)
  • Diversity & Inclusion Board with 12 affinity groups
  • Internal learning & development programs
  • Enterprise-wide employee discounts
  • And more

At Critical Mass, we value our employees & offer competitive compensation & benefits packages.  If youre looking for a challenging & rewarding opportunity to significantly impact our employees' lives, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass focuses on providing the best training, onboarding, & employee experience possible! Our new hires & employees are the future of our organization, & we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

The ask stems from our want to:

Strengthen opportunity for continuous learning
Improve collaboration & team relationships.
Increase employee engagement

This working model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so please let us know immediately if there are any concerns so we can help navigate accordingly.

Critical Mass is an equal opportunity employer that is committed to diversity & inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, & inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance & reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx 

 
 
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