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Convene // conference & meeting spaces
Sales, Full Time    New York City    Posted: Saturday, February 08, 2020
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We're seeking a Director of Sales Operations to join our Sales Team in New York. The Director of Sales Operations will report directly to the Head of Sales.

What You'll Do:

As the Director of Sales Operations, you will set & oversee the strategic direction for the sales operations team at Convene. You will have the opportunity to lead a team in optimizing Convenes sales results & will be the nexus of converting data insights into actionable sales processes.

  • Partner with stakeholders across Convene to set the strategic direction for the sales & customer success organizations & lead a team of Sales Ops direct reports in turning that strategy into reality
  • Manage the evaluation & interpretation of sales data to identify trends & convert insights into actionable sales processes & tactics
  • Define & own a clear set of policies & operating principles related to compensation & territory planning, including process, timelines, & SLAs
  • Design technical solutions & identify integration opportunities with applications
  • Own data maintenance, imports, exports, & updates using data loader
  • Create reports & dashboards for the business
  • Maintain a holistic view of all business processes & users in the system to understand cross-functional impacts with regard to configuration, process, workflow & reporting
  • Collaborate with our Sales team & help document major changes or enhancements for sales training
  • Assist with the triage of support cases escalated to sales support
  • Act as a leader & mentor to more junior members of the team, promoting growth, development & knowledge sharing

What We Look For:

  • 6+ years in a sales operations, business planning, or sales support management role
  • 6+ years of Salesforce experience, including project management/business analysis experience
  • 2+ years salesforce administration experience
  • Understanding of sales methodologies, sales funnel management
  • Strategic, decisive thinker who executes quickly
  • Proven proficiency in identifying, diagnosing, & resolving problems of all levels of complexity, prioritizing critical client issues & identifying department needs
  • Strong leader who is a player/coach & can build, maintain & lead high-performing teams
  • Ability to conduct sophisticated & creative analysis of complex data, & translate the results into actionable deliverables, messages, & presentations
  • Committed to data quality & high standard for accuracy
  • Proficiency in all things Salesforce

Who We Are

Convene designs & services premium places to work, meet, & host inspiring events. Through strategic partnerships with prominent commercial landlords, Convene operates a network of hospitality-driven locations in Class A office buildings across major cities. Convene has raised $260M in equity funding to date, & has been named one of Americas 100 Most Promising Companies by Forbes & a Best Workplace by both & Fortune Magazine.

For more information: Take a peek into Convenes NYC headquarters & learn more about our award-winning culture in NASDAQs Cultural Capital web series, take a tour of our largest location, & read a case study on how Convene has reinvented commercial real estate.

Recent Accolades

  • Certified Great Place to Work 2017-2020
  • 2019 Fortune Magazine #7 Best Workplace in New York
  • One of Magazines Best Workplaces 2018
  • 2018 Fortune Magazine Best Small & Medium Workplaces U.S.
  • 2017 Fortune Magazine #11 Best Workplace in New York
  • One of LinkedIns Most In-Demand Startups
  • One of Forbes Most Promising Companies
  • One of Crains New York Fastest Growing Companies

Were Here For You

At Convene, youll receive

  • Excellent health coverage for you & your family
  • Medical & insurance navigation support
  • Generous paid time off, including an extra day off during the month of your birthday
  • 401K match
  • Discounts on phone plans & gym memberships
  • Professional development support
  • Access to healthy meals & snacks at work

Convene is committed to building an inclusive & diverse workforce. We are an Equal Opportunity Employer & welcome people from all backgrounds, experiences, abilities & perspectives.

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