Vimeo is looking for a Senior Account Manager to build & maintain relationships with our clients. In this role, you will be responsible for a large portion of the company's revenue by renewing & growing existing enterprise accounts within our OTT & Vimeo Enterprise product line. Furthermore, you will identify & land key opportunities within your book of business. We value intelligence & resourcefulness, & are looking for someone who consistently strives to do their best work.

What you'll do: 

• Oversee approximately 75 accounts within Vimeos customer base
• Understand & anticipate clients business needs to drive the success of key accounts
• Negotiate contract renewals & expansion opportunities
• Strengthen client relationships with ongoing communication & new solutions
• Proactively manage customer pipeline & renewals to meet monthly & quarterly objectives
• Run in-person Quarterly Business Reviews with key accounts
• Communicate with & present to C-level executives, confidently conveying Vimeos value proposition
• Assist in collecting client feedback, defining processes, & identifying best practices

Skills & knowledge you should possess: 

• 5+ years of experience in a customer-facing role within the SaaS industry
• Strong experience retaining & expanding accounts
• Ability to multi-task across multiple projects & internal partners
• Thorough working knowledge of sales tools, including Salesforce.com

Bonus points for: 

• Online Video Platform (OVP) experience, or knowledge of online video technologies
• Knowledge of live streaming technologies 
• Experience carrying a $2MM+ Annual Recurring Revenue (ARR) book of business
• Track record of exceeding quotas