Who are you?

Highly organized, highly motivated, goal & detail-oriented self starter who is passionate & experienced in all aspects of agency project management as it relates specifically to social & digital. You understand & can advise senior leaders on portfolio health, revenue, & know how to develop & implement appropriate portfolio processes & operations. Your experience is inclusive, but not limited to highly produced digital videos, highly produced social content, large websites & digital experiences, & other complex projects. You are someone who is all about hustle, flexibility, & someone who is a strong leader up for a challenge. You are able to partner closely with a Brand SVP to manage a portfolio of brands & oversee Project Managers & Senior Project Managers.

The task at hand:

• Reports to brand SVP
• Serves as senior lead to brand SVP on overall brand health & realization, portfolio goals & priorities, problem solving, team dynamics, HR-related concerns, project-specific escalations, brand specific processes
• Works with brand SVP & HR to ensure brand team is staffed to scope
• Provides mentorship & training to Senior Project Managers & Project Managers, mapping out career goals & continued training
• Provides oversight of Senior Project Managers & Project Managers on a variety of projects including brand creative, social & digital content, technical builds, & events
• Ensures that teams follow company processes & works with department leads to define or update processes to ensure maximum operational efficiencies
• Reviews all client SOWs, change orders, vendor agreements, & other contract documents
• Serves as the internal representative & client contact for all client procurement-related asks & conversations

The ideal candidate has:

• At least 7-10 years of post-college experience within a digital agency environment in a project management or operations capacity
• Solid understanding of agency billing & staffing models, budget development, SOW & vendor contract development
• Strong interest & experience in team leadership, mentorship & development of junior talent
• Strong ability to partner with account/strategy, creative, production, finance, & legal teams
• Experience managing & leading video, digital, & social projects ranging from $10K to $2M
• Understanding of, & experience executing projects that adhere to platform guidelines, legal considerations, advertising regulations, & social/digital best practices
• A cool, calm, & collected approach to problem solving
• Strong communications skills
• Ability to work both independently & as part of a team
• Ability to thrive in a fast-paced, high-pressure environment