ABOUT RAPP

We stand up for individuality. We actively foster an inclusive workplace where diversity & individual difference are valued & leveraged to achieve the agencys vision. And most importantly we value every individuals wellbeing.  

As a diversity champion, equal opportunities and disability confident employer & an ardent advocate of flexible working we understand that everyone has unique requirements & needs.

We are a global creative agency, but the individual really is at the heart of everything we do. We use data to find out what makes them tick. We use technology to talk to them one-to-one but to one million at a time. And we use creativity to encourage them to engage, click, buy & bond, again and again.  

Each brand is unique & has its own individual challenges. We pride ourselves in rising to each & every one of them, for brands such as KFC, Mercedes Benz, IKEA, Paypal & Virgin Media 02.

Us

To foster collaboration & relationships, our hybrid model requires three office days per week. As equal opportunities proponents, we are open to discuss any hybrid working related needs during the initial screening.

The Health & Wellbeing of our people matters immensely to us at RAPP which is why we work with Sanctus (mental health partner) & Sayge (professional development), to offer personal & professional support coaching for all our Employees. We also have a dedicated Learning & Development team & offer regular career conversations & bespoke L&D programmes so that you can leave us with more than when you started.

We recognise that the work of diversity, equity & inclusion calls on all of us. Thats why we set up The Neighbourhood. A collective of people, at different stages of the DE&I journey, whether impacted or allies, dedicated to helping our colleagues take ownership & effect change across 4 key pillars; Anti-racism, Disability, Gender & LGBTQ+ & Parents & Carers.

Youre better at work when you feel better in yourself.  So, in addition to your annual holiday, you can take a Me day & an Us day, every year. Your Me day is for you to invest in yourself go after a life goal, meditate, learn to paint, bake cakes or just have a duvet day watching Netflix!

Your Us day is all about giving back & helping others volunteer, pick litter at a local park, hang out with the elderly or raise money for a local charity.

Whatever stage of life you are at, we make sure you have the tools you need to have a healthy work life balance.

The Opportunity

• Youll get to work on one of the largest accounts in the agency, on BBC TV Licensing.

• Weve had the account since 2002 & the client satisfaction scores have consistently been among the highest in the agency.
• Youll be joining a large (50+ people) group of talented & supportive team members dedicated to TVL plus the wider agency creative teams. Oh, & weve won quite a few awards for our work too!
• Part of its uniqueness is that the BBC has outsourced its whole marketing function to RAPP. So, not only do we get to lead the marketing objectives & strategy that drive real behaviour change. But we also manage the implementation of that strategy all the way through to selecting the data to targeting, delivering the creative (across multiple channels) & analysing performance.

• This account is likely to be the most multi-faceted & strategic account youll work on for three reasons:

1. We are the clients out-sourced marketing team, which means we have greater input & direction on the marketing strategy & the communications. We genuinely feel like one big team with our BBC colleagues.
2. Our job is to communicate to every household & business in the UK developing campaigns across multiple channels.
3. Youll get to work & learn from some of the most talented people in the industry, both within our internal team, but also industry experts in strategy, data, research, & behavioural sciences.

• Data, insights & performance is at the heart of what we do & youll be working across data strategy including segmentation, UX, Customer Experience strategy, loyalty & creative. TVL is a fantastic account to learn or hone your skills in delivering effective, end to end customer journeys.
• Were big on developing careers. Youll get a monthly one to one with your manager just to talk about your objectives & how youre tracking against them as well as the regular career conversations.

 The Role

• Working on acquisition & retention strategies, across a range of channels including email, digital display, social, web & DM. 

• Leading on your own projects & supporting the Client Partnership team on key projects; youll be working with the wider team of data planners, strategists, analysts, data selections, Project Managers to define & scope projects as well as ensure the successful delivery of the final campaign.
• Being a reliable contact to key BBC clients, confidently talking to clients to present strategies, creative, discuss feedback & share your point of view.
• Creating accurate & timely production of project/team admin such as updating agendas, contact reports, action logs, cost estimates, POs & billing.
• Briefing internal resource to produce best-in-class outputs, ensuring that everyone has what they need.
• Reviewing creative & provide well-considered, constructive feedback to the creative departments.
• Assisting with TVL team initiatives.

Role Requirements 

• Were looking for people who are curious, collaborative, inquisitive, throw themselves into problem solving & take ownership of it.
• Excellent attention to detail is essential.
• They will ask questions & thrive when working as part of the team.
• We want to hear what you think & we truly believe a great idea can come from anyone on the team & anywhere.

Recruitment process

Were not a 9 stage interview process agency. We like to keep recruitment swift, lean & individual & find that 2 or 3 stages gives all parties the opportunity to get to know each other. Plus we have a team on hand to answer questions throughout the process.

We are RAPP. And we cant wait to meet you.