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Booking.com // hotel booking platform
 
Product, Full Time    Amsterdam    Posted: Tuesday, March 26, 2019
 
   
 
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Product Manager - Account Security

Booking.com is a global organization who makes the best trip experiences possible for everyone. When we think about the trip, there is a suite of products which cover everything from discovering unique experiences to making them happen ( accommodation, transport, food, attractions, etc.). A central concept which enables these global experiences to happen is the customer & partner account, attacks on these accounts present a daily risk.

As a Product Manager Account Security, you will participate in the defense of one of the world's leading e-commerce organizations, their customers & their partners.

Youre ultimately responsible for driving the vision of how we secure our customer & partner accounts & how we drive & implement security controls with minimal friction.

In this role, you work closely with your team & empower them to develop & improve Booking.coms customer & partner account security posture. You prioritize work by looking at the threats & attacker techniques; the new products & initiatives implemented across the business. You work closely with the Identity & Access Management team, fraud teams, the security operational teams & other business teams including but not limited to Legal, Risk & Compliance, & product, incorporating their feedback to deliver a secure & frictionless user experience.

You have a solid understanding of concepts relating to the accounts & security landscape within the scope of prevention, detection & response (e.g. access control, verification, credential stuffing, phishing, account takeover) as well as experience assessing priority & impact of solutions based on risk.

You're a team player, with a bottom-up approach to developing concepts & products & have experience in working with teams of engineers. You are good at managing various aspects of a complex project rollout & working with various stakeholders in ensuring successful delivery. Youre creative, & always ready to adjust your strategy based on the evolution of account security threats & business strategy.

If you bring that unique combination of skills & want to help protect the worlds leading online travel agency, dont hesitate to apply!

Your Impact

  • Own the long-term vision of account security at Booking.com, inspire the team to achieve the vision by sharing your message effectively.
  • Engage with customers, partners & internal stakeholders.
  • Guide the development of security solutions, innovate, & think outside of the box
  • Use data (threat analysis, threat intelligence, incidents & testing) to make informed decisions about what the team should work on next, analyze how it is implemented & what the results are.
  • Develop & prioritize the backlog
  • Because your opinion is data-driven, you will define key business & success metrics, track them, & improve upon them.
  • Empower & collaborate with your team to unlock their full potential.

Who you are:

Be humble. Be yourself.

  • Data-driven. Base your decisions on facts rather than opinions.
  • A go-getter who isnt afraid to get their hands dirty & dives into a project to achieve success by problem-solving.
  • Open-minded team player with excellent communication skills.
  • Agile & innovative with the tenacity to thrive in a constantly changing environment.
  • Self-motivated & results-driven with a take-charge attitude to manage the full development cycle of new features.
  • Friendly, knowledgeable, & motivational to others. Open to diversity in all shapes & sizes.
  • A user-focused individual who keeps the customer at the heart of everything we do, while having strong commercial awareness.

Your experience:

  • 3+ years experience as a Product Manager / Owner
  • Experience working with teams of engineers & security analysts
  • Experience using data to make informed decisions & the ability to formulate & interpret meaningful business metrics
  • Strong communication & presentation skills, the ability to summarize complex & technical topics to a wide range of audiences.
  • Experience with using kill-chains, attack path mapping & security frameworks (E.g. NIST)
  • Fluent in English, both spoken & written.
  • (Preferred) Experience with working in an Agile/Scrum team
  • (Preferred) Knowledge around using machine learning to combat Account Takeover / Fraud

Whats in it for you?

The Product Manager position is open to candidates worldwide. We provide assistance for you & your family with a generous relocation package, ensuring a smooth transition to working & living in Amsterdam. We have successfully relocated 300+ technology professionals to Amsterdam in the last year.

  • Headquarters located in one of the most vibrant cities in Europe: Amsterdam
  • Performance-based company that offers 26 vacation days, career advancement & lucrative compensation, including bonuses & stock potential.
  • Training, regular hackathons & opportunities to travel & attend global conferences.
  • Discount on Booking.com accommodations with the Booking Deal including other perks & benefits.
  • Company-sponsored family & social activities to help our employees become integrated with each other & Dutch culture.
  • Diverse, unique colleagues from every corner of the world.

Keywords: Product Manager Security, Product Owner, Identity & Access Management, IAM, User accounts, 2FA, Account Takeover, OWASP, Customer Fraud, Phishing, Credential stuffing, Fraud

 
 
 
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