We are looking to add a Senior Operations Manager to our team! As Senior Operations
Manager, you will take a hands-on approach & deliver strategic operational leadership across
all aspects of production & fulfillment. We are searching for a visionary leader who is excited to
build something awesome & share it with the world! 

You will...

Provide cross-functional leadership from the front lines & immerse yourself in the
trenches to optimize productivity, promote growth, encourage innovation ideas, and
create an excellent culture
Map out, drive & continuously improve the day-to-day operations in a hyper-growth
environment, effectively engaging, motivating & directing the team to ensure on-time
and accurate delivery of customer orders
Manage dynamic & cross functional teams to better assess the daily operations of
Production, Planning & Fulfillment teams while continuously driving & delivering
results against established company criteria & key performance indicators
Ensure adherence to OSHA, GMP, SQF, food safety & facility compliance while
meeting operational goals & continuously improving production.
Insure continuous improvement to safety, quality, cost, & delivery while growing and
expanding capabilities within the warehouse
Drive a customer-focused environment committed to delivering the highest quality
product to our customers
Analyze shift performance to identify operational opportunities, trends, & potential
cost-saving improvements
Conduct presentations & formal training programs to enhance team communication and
employee engagement
Continually coach, teach & develop team optics to increase core knowledge to create
better quality standards
Be a change agent & champion a culture dedicated to driving continuous improvement
when it comes to Safety, Quality, Cost, & Delivery, while growing & expanding
capabilities that meet warehouse mandatory requirements

You are...

Bold: youre adventurous, outgoing & optimistic; youre confident making decisions
and taking calculated risks
Entrepreneurial Spirit: you have vision, passion & imagination; you are not afraid to ask
what if & constantly challenge the status quo
Versatile: you roll with the punches & dont get overwhelmed easily; you enjoy
grinding away at issues & have a knack for delivering results in hyper-growth,
constantly changing environments
Analytical: data is your friend; youre able to translate numbers into action & pave the
way for efficiency
Team-oriented: you have a track record of leading cross-functional teams & cultivating
collaborative partnerships at all levels & departments of an organization

Strategic: you recognize & resolve situations that are ambiguous or challenging & use
logic to identify alternatives, evaluate, & present approaches to solve complex
problems while thinking in terms of contingency plans
Customer-focused: slightly obsessive-compulsive when it comes to customer experience
and strive to deliver a product that is second to none

At a minimum, you have...

Bachelors degree or  5+ years managing fulfillment & production operations in food,
beverage, or perishables manufacturing or distribution
Proven success managing teams of 200+ employees in a hyper-growth organization - our
culture is a critical part of our success, & you need to help drive it
Comprehensive background in Production, Shipping, Receiving, & Warehousing
Inventory control management with background in building/improving warehouse
management or inventory tracking systems (WMS implementation a plus)
Demonstrated ability to develop policies & procedures that help mitigate inventory
discrepancies
Effective project management skills, well-versed in Lean Manufacturing/Continuous
Improvement (Six Sigma, APICS, Kaizen certification preferred)
Bilingual in Spanish/English strongly preferred
Efficient Microsoft Office (Excel, Word, Power Point) & Google app (Gmail, drive,
sheets, etc.)
Ability to work weekends, nights & holidays

Youll get 

• Competitive salary, 401k with company match that vests immediately upon participation, & company equity plan based on role
• Generous PTO, including sabbatical, & parental leave of up to 16 weeks
• Comprehensive health & wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education
• Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, & Factor_)   
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, & LGBTQ+
• Inclusive, collaborative, & dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks & responsibilities as needed to meet changing business needs, operational requirements, or other factors.