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Updater is seeking a highly motivated & experienced Lead Product Manager to join our team. As a Lead Product Manager, you will play a critical role in driving the growth & success of our Updater Pro Onboarding product, which transforms the old way of managing resident move-ins (spreadsheets, calls, & emails) with an easily-configured move-in app to help with move-in-tasks, renters insurance, internet & utility set up, & more.

This is an exciting opportunity to make a meaningful impact on the lives of our customers by making the resident onboarding experience delightful & efficient for leasing staff & residents alike.

About the Role

• Collaborate with cross-functional teams, including engineering, design, marketing, & operations, to define & execute the product roadmap for the Updater Pro Onboarding product.
• Conduct market research & competitive analysis to identify opportunities for product enhancements, 3rd-party integrations, & other ways of deepening product-market-fit. 
• Develop a deep understanding of customer needs & pain points to drive product enhancements & create innovative solutions.
• Collaborate with the go-to-market team to gather & understand product feedback, incorporating it into the product strategy.
• Partner with engineering teams to prioritize & execute key product enhancements & initiatives.
• Work closely with the Data organization to analyze product usage trends, identify opportunities, & implement meaningful product improvements.
• Engage with the customer-facing teams to comprehend customer pain points & identify areas for improvement.
• Lead the product team in executing both strategic & tactical initiatives, ensuring successful delivery of product features from concept to launch.
• Collaborate with stakeholders to define key performance indicators (KPIs) & track product performance against business goals.

About you

• 3+ years of experience in software product management, preferably in a B2B or B2B2C product space.
• Experience in the multifamily property-tech space 
• Proven experience launching new product lines, ideally taking a product from concept to launch, or taking a product from one chapter of growth, to the next.
• Ability to think strategically & execute tactically, with a strong focus on achieving business objectives & delivering measurable results.
• Excellent communication & leadership skills, with the ability to effectively collaborate with cross-functional teams & influence stakeholders at all levels.
• Experience working with Data & Data Analysts to understand impact sizing, multivariate test strategies, general product trends & optimization opportunities.