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SevenRooms // guest management software for restaurants & hotels
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The Team & Role 

We are hiring a Product Design Lead to lead our design team in crafting compelling, beautiful, customer-focused experiences for our SevenRooms platform & products. As a Product Design leader, you will be responsible for driving the overall design strategy, collaborating cross-functionally with Product Managers, Engineers & other key stakeholders across marketing, brand, sales & customer success to elevate the visual design standards across our suite of products. This is a player/coach position & we are open to hiring this role as either Product Design Lead or Director, Product Design, depending on level of prior experience. You will report directly to our VP, Product. 

Product Designers at SevenRooms operate in a shared team, working alongside tenured members of the team with varied skill sets. Weve built our product team up with the most creative, driven, & passionate entrepreneurs & foodies we could find. This small but mighty team is incredibly collaborative, while having the independence to find their niche & have a large impact while doing so. We are the bridge between our clients & our platform & we absolutely love what we do (and we love doing it together).

What Youll Do

  • Lead & mentor a team of passionate product designers, fostering a culture of creativity, collaboration & continuous improvement 
  • Define & drive the product design, vision, strategy & roadmap in alignment with business goals & user needs 
  • Reimagine an industry-leading platform from a customer & design perspective with a team of passionate designers, resulting in a new UX/UI
  • Collaborate closely with product managers, engineering, marketing sales, customer success & other key stakeholders to understand product requirements & translate them into a beautiful, customer-centric experience 
  • Oversee the end-to-end design process, from concept ideation & wireframing to mockups & prototypes  
  • Conduct user research & gather feedback to iterate on designs & enhance user satisfaction 
  • Establish & enforce design principles, standards & best practices to ensure a cohesive & consistent user experience across all SevenRooms products 
  • Stay up-to-date on industry trends, design tools & emerging technology to drive innovation in product design at SevenRooms 

Who You Are

  • 8+ years of experience in product design, with experience across b2b & b2c
  • Experience redesigning UX/UI for an entire platform or suite of products
  • Demonstrated success in leading & growing high-performing design teams 
  • Strong portfolio showcasing a range of design projects & deep understanding of design principles 
  • Proficiency in product & design tools such as figma, jira, pendo
  • Excellent communication & collaboration skills, with the ability to articulate & justify design decisions to stakeholders across the business including at an executive level
  • Degree or related experience in Design, Human-Computer Interaction or related field 
  • Interest in working with restaurants & hospitality a plus

What We Offer

  • A fresh start with a flexible & independent working schedule: SevenRooms provides all employees with their first two (2) weeks of employment as paid time off to relax & recharge before starting their journey with us. Youll also have access to unlimited paid time off, including tenure-based PTO minimums & the option to work anywhere at any time.
  • Equitable compensation: Our compensation packages are based on external market data. At SevenRooms, you can expect to be paid well for your contributions towards transforming the hospitality industry. We also offer equity for all employees as part of our commitment to everyone being an owner & working together to build an outstanding company.
  • Comprehensive benefits package: SevenRooms provides access to private medical coverage, life insurance, & income protection.
  • Employee programs & recognition: Through our Roomies Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. Youll receive an additional quarterly dining credit to use towards SevenRooms clients & a unique milestone reward for every year youre a part of our team.
  • Opportunities for training & professional development: Your manager will partner with you on establishing quarterly objectives that not only benefit the company but aid in your overall career development & advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs.

About SevenRooms

SevenRooms is a guest experience & retention platform that helps hospitality operators create exceptional experiences that drive revenue & repeat business. Trusted by thousands of hospitality operators around the world, SevenRooms powers tens of millions of guest experiences each month across both on- & off-premises. From neighborhood restaurants & bars to international, multi-concept hospitality groups, SevenRooms is transforming the industry by empowering operators to take back control of their businesses to build direct guest relationships, deliver exceptional experiences & drive more visits & orders, more often. The full suite of products includes reservation, waitlist & table management, online ordering, mobile order & pay, review aggregation, email marketing & marketing automation.

Founded in 2011 & venture-backed by Amazon, Comcast Ventures & PSG, SevenRooms has dining, hotel F&B, nightlife & entertainment clients globally, including: Marriott International, MGM Resorts International, Mandarin Oriental Hotel Group, Wynn Resorts, Jumeirah Group, Hard Rock Hotels & Resorts, Wolfgang Puck, Michael Mina, Bloomin Brands, Jos Andrs Group, Union Square Hospitality Group, Australian Venue Company, The Wolseley Hospitality Group, Dishoom, Live Nation & Topgolf.

SevenRooms has been recognized as a top employer for its people-first approach by publications including:

  • Inc. Best Workplaces (2023, 2022, 2020)
  • Inc. 5000 (2023, 2022)
  • Ragans Platinum HR Awards Finalist (2022)
  • Built in Best Places to Work NYC (2023, 2022, 2021, 2020) 
  • Built in Best Place to Work NYC - Midsize Companies (2023, 2022) 
  • VentureFizz Unique PTO (2022)
  • Forbes Best Startup Employers (2022) 

SevenRooms is an equal opportunity workplace & an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy & related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws.  We understand the importance of creating a more diverse & inclusive workplace & celebrate our employees for their differences.

View our Prospective Employee Privacy Notice by visiting https://bit.ly/2P6ey4M

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