The Role

At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation & leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, & a commitment to excellence. Youll have the opportunity to work on impactful projects, develop your skills, & grow within a supportive environment that values diverse perspectives & experiences.

As a Security Engineer, you will take on a key responsibility to improve the Security Logging & Monitoring Program by maturing the tools, processes & playbooks to reduce dwell time (indicators of which would be lowered MTTD&R, contributing to our ongoing efforts to drive business success & enhance customer satisfaction.

Were looking for passionate individuals who can bring their unique skills & ideas to the table. Even if you don't meet every requirement but believe youd excel in this role, wed love to hear from you!

What youll do

• Responsible for SOC monitoring, use-case building, triage & advisory using cloud-native SIEM platforms
• Conduct initial triage of security events & incidents & document progress throughout the Incident Response Lifecycle
• Automate, optimize, automate & operate modern security solutions like EDR/EPPs & conventional Firewalls, IDS/IPS, Email Security, VPN, & MDM tools
• Leverage premium & open-source threat intel feeds to regularly sweep environments against rising APT campaigns
• Prepare status reports & follow up with the stakeholders through Jira & Incident Mgmt. Platform to close the remediation loop 
• Facilitate efficient Incident Detection & Response in AWS cloud & enterprise IT environments

What youll bring

• A minimum of 2 years of experience working in mature SOC environments
• Security monitoring & incident response experience in public cloud environments such as AWS
• Experience with cloud SIEM & SOAR platforms, DDoS mitigation & preventing tools & Layer-7 Web-based perimeter security controls
• Understanding of network intrusion methods, network containment, segregation techniques & technologies such as Sandboxes & Intrusion Detection/Prevention Systems (ID/PS)
• Ability to operate EDR, EPP & Device Management solutions as per best security practices
• Decent programming skills to enable data processing, IaC & security automations
• Good communication & reporting skills
• Experience with log analysis stacks like ElasticSearch, Splunk/SumoLogic
• Open to working on-call in rotational shifts

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize & celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you & your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents & cultures
• Work-Life Balance: Enjoy a healthy balance between your professional & personal life, with a supportive environment that prioritizes your well-being & personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations & preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

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