See yourself at Twilio

Join the team as our next Engineering Manager in Colombia. 

Who we are & why were hiring

Twilio powers real-time business communications & data solutions that help companies & developers worldwide build better applications & customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia & Australia. We're on a journey to becoming a global company that actively opposes racism & all forms of oppression & bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

Twilios Lookup product helps to transform phone intelligence data into trusted interactions.  Lookup enables customers to build onboarding & engagement experiences that improve delivery & mitigate risk seamlessly without user input.  

As a software engineering manager in the Lookup team in Twilios Communications BU, you will lead a team of talented engineers, bringing your unique leadership style to nurture & grow them. You will closely partner with Product to build Twilios Lookup & Identity products & will also have the opportunity to collaborate closely with other leaders on engineering initiatives.  You will be empowered to improve how we work with your perspectives & how we build with your skills.  Join us as we build Twilios exciting future together!

Responsibilities

In this role, youll:

• Lead a high-performing team of software engineers & help to retain a great team culture & connection.  
• Provide opportunities for career growth & development. 
• Mentor engineers to enhance their skills & expertise.
• Partner with Product to prioritize & deliver projects with quality.  Manage dependencies & risks effectively.
• Partner with stakeholders to define the technical roadmap & improve operational excellence.  
• Guide your team in designing & building high-quality, scalable distributed systems, microservices & APIs.
• Communicate effectively across all levels, both technical & non-technical, ensuring clear understanding & alignment. Build strong relationships with stakeholders & partners.
• Improve engineering processes, tools, & workflows to optimize efficiency & team performance.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, & we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Minimum 2 years of experience in Engineering Management with a track record in building & sustaining high-performance teams.
• Minimum 5 years of experience building enterprise customer-facing products.  
• Experience working with Agile/SCRUM methodologies. 
• Strong technical knowledge & experience working with highly scalable, fault-tolerant, large distributed systems & microservices architecture. 
• Proficiency in programming languages like Java & experiences with cloud platforms like AWS. 
• Excellent communication skills; must have professional proficiency in English. 
• Strong organizational & project management skills. 
• Bachelor's degree in Computer Science or equivalent field, or equivalent practical experience.

Desired:

• Experience in developing RESTful APIs.  
• Experience in building & operationalizing software solutions following compliance, privacy & security standards

Location 

This role will be based in Colombia - Remotely. Approximately 10% travel is anticipated.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities & disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.