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Visa // credit cards
Product, Full Time       Posted: Wednesday, September 04, 2019
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  Company Description

Location: Foster City, CA or San Francisco, CA

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable & secure payment network - enabling individuals, businesses, & economies to thrive. Our advanced global processing network, VisaNet, provides secure & reliable payments around the world, & is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, & fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network & scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, & be part of an inclusive & diverse workplace. We are a global team of disruptors, trailblazers, innovators & risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, & doing meaningful work that brings financial literacy & digital commerce to millions of unbanked & underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Job Description

CyberSource, a Visa company, is a world leader in payment acceptance, payment processing, risk management & payment security. Product Managers are the architects of CyberSource product offering & the primary drivers of product success & adoption by merchants, acquirers & technology partners.

The Senior Director, Product Management, CyberSource Payouts is responsible for evangelizing the push payments vision, strategy & developing the product suite enabling CyberSource Push Payments. The role requires a business owner mindset for growing & expanding the product line & associated revenues, representing product capabilities directly with clients & key stakeholders in the push payments value chain in strategic sales situations, & working through the client's solution needs.

As a senior leader you must be comfortable in working with senior management in financial institutions, & understand the complexities, funds flow, roles & responsibilities for settlement, & respective regulatory requirements of each stakeholder for push payments.


Basic Qualifications

  • 12 years of work experience with a Bachelors Degree; 10 years of work experience with Masters/MBA/JD/MD; or a minimum of 8 years of work experience with a PhD

Preferred Qualifications

  • 12-15 years in product management, preferably in payments products

  • Exceptional product management acumen & ability to develop & execute a multi-year product roadmap

  • Deep knowledge of payments processing, push payments, fast funds and/or real time payments

  • Demonstrated ability to grow market-leading, differentiated & innovative products through sound product vision, strategy, roadmap, & execution

  • Ability to structure, manage, & coordinate complex cross-functional teams including technical & non-technical resources

  • Strong results-oriented leader; analytic & fact-based consultative discipline

  • Team oriented, collaborative, diplomatic & flexible, with excellent presentation skills, including strong oral & writing capabilities

  • Ability to manage customer & partner expectations & able to negotiate & influence internal & external stakeholders at all levels

  • Ability to take ownership of complex, multi-faceted, open-ended problems & drive them to completion. Comfortable working with ambiguity.
  • Able to work independently in a matrixed environment

  • MBA or equivalent work experience preferred

Additional Information

Essential Functions:

  • Develop the overall strategy for the product line, own product roadmap & user experience

  • Engage cross-functional stakeholders, partners & clients to solicit requirements, incorporate feedback, & present program results

  • Collaborate with Global Sales, Marketing & Support to develop product requirements through commercialization of new products (beta), general availability & deprecation of legacy products

  • Manage the development & deployment of products & prepare product/business requirements for successful launches in collaboration with the product development team

  • Perform User Acceptance Testing & ensure requirements were understood/implemented

  • Actively prioritize the product backlog; participate in pre-planning, prioritization & user story mapping sessions

  • The ideal candidate will have a deep background in push payments, fast funds networks & product management with a proven record of commercializing & scaling products

Travel Requirements:

This position requires the incumbent to travel for work 20% of the time

Mental/Physical Requirements:

This position will be performed in an office setting. The position will require the incumbent to sit & stand at a desk, communicate in person & by telephone, frequently operate standard office equipment, such as telephones & computers, reach with hands & arms, & bend or lift up to 25 pounds.

EEO Statement:

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines & applicable local law.

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