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FanDuel // one-day fantasy sports
 
Washington D.C.    Posted: Thursday, January 14, 2021
 
   
 
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JOB DETAILS
 

ABOUT FANDUEL GROUP

FanDuel Group is a world-class team of brands & products all built with one goal in mind  to give fans new & innovative ways to interact with their favorite games, sports, teams, & leagues. Thats no easy task, which is why were so dedicated to building a winning team. And make no mistake, we are here to win, but we believe in winning right. That means well never compromise when it comes to looking out for our teammates. From our many opportunities for professional development to our generous insurance & paid leave policies, were committed to making sure our employees get as much out of FanDuel as we ask them to give.

FanDuel Group is based in New York, with offices in California, New Jersey, Florida, Oregon & Scotland. Our brands include:

  • FanDuel  A game-changing real-money fantasy sports app
  • FanDuel Sportsbook  Americas #1 sports betting app
  • TVG  The best-in-class horse racing TV/media network & betting platform
  • FanDuel Racing  A horse racing app built for the average sports fan
  • FanDuel Casino & Betfair Casino  Fan-favorite online casino apps
  • FOXBet A world-class betting platform & affiliate of FanDuel Group 
  • PokerStars The premier online poker product & affiliate of FanDuel Group 

THE POSITION 
Our roster has an opening with your name on it

The Sportsbook Senior Supervisors main responsibility will be to lead a team of supervisors who are responsible for the money room, in addition to, the vault & floor operations of the Sportsbook during assigned shifts. This person will supervise transactions in the money room & work on the Sportsbook floor as well.

THE GAME PLAN
Everyone on our team has a part to play

  • Supervises the Sportsbook floor, including but not limited to: Sportsbook money room & vault, cashier location assignments, supervisor assignments, customer service staff supervisors & assisting the Manager/MOD as needed
  • Assign sweeps/bankroll increases on cashier drawers as necessary & provide accurate reporting on monies exchanged from employees at the end of each day/event
  • Ensure accuracy of all change, pickups, & banks transports
  • Monitors all monies being wagered
  • Approves & denies sports wagers as appropriate
  • Quickly handle escalated guest disputes in the Sportsbook that cashiers & supervisors are unable to deal with
  • Supervises cashiers to ensure accuracy when issuing & redeeming betting slips for guests while providing gaming information & abiding by all gaming regulations/requirements
  • Provides outstanding customer service to both guests & employees
  • Assists the Sportsbook Manager in maintaining control & authority over the Sportsbook
  • Complies a list of key events, comments/complaints from staff & customers for the Sportsbook Manager to send to senior management at the end of the shift
  • Proactively reports any IT issues with tills or TVs to the appropriate party
  • Key communicator with the Risk & Trading team, along with the Sportsbook Manager during their shift
  • Ensures that all employees perform services & transactions in accordance with company policies & state regulations.
  • Performs other duties as assigned

THE STATS
What we're looking for in our next teammate 

  • Previous high volume cash handling experience required
  • 2+ years experience with cash handling and sportsbook betting experience preferred 
  • 1+ year ticket writer/cashier experience preferred
  • Must be able to obtain & maintain a gaming license & satisfy all regulatory requirements
  • Demonstrable experience in a supervisory capacity required
  • Knowledge of the gaming industry & betting process
  • Strong collaboration & project management skills
  • Excellent written & verbal communication skills
  • Ability to thrive in a fast-paced, team-oriented environment
  • Experience in sports or online gaming highly desired
  • Exceptional interpersonal skills in dealing with employees & customers

THE CONTRACT
We treat our team right

Competitive compensation is just the beginning. As part of our team, you can expect:

  • An exciting & fun environment committed to driving real growth
  • Opportunities to build really cool products that fans love
  • Mentorship & professional development resources to help you refine your game
  • Flexible vacation allowance to let you refuel
  • Hall of Fame benefit programs & platforms

FanDuel Group is an equal opportunities employer. Diversity & inclusion in FanDuel means that we respect & value everyone as individuals. We don't tolerate bias, judgement or harassment.  Our focus is on developing employees so that they reach their full potential.

 
 
 
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