Workday HR Operations Analyst - India

DV has an amazing opportunity for a talented Workday HR Operations Analyst to join our growing & dynamic team. We seek a collaborative problem solver skilled in HR systems integrations, with a passion for data & the insights it can bring, & an amazing mind for managing & operationalizing global & local processes. 

This role will play a key part in scaling our HR operations function to ensure our talent infrastructure is ready for anything. The position reports into the Sr. Director of HR Technology & Operations. 

What Youll Be Doing: 

Responsible for:

• Manage all employee data changes & updates. Responsible for handling high volume administrative & transactional activities related to employee on/off boarding, leave management, compliance, records management, & retention
• Provides end user support for transaction processing & life cycle event management in the system's self-service function. (job changes/transfers/promotions, hire, job requisitions, separations, etc.)
• Conduct system audits to ensure data accuracy & integrity.
• Handles employee inquiries & issues resolution. Assists in the research, escalation, & resolution of Workday related operational issues
• Run standard reports, handles ad-hoc report requests & provides data as needed
• Delivers exceptional customer service & ensures all inquiries are accurately addressed in a professional, efficient, timely manner.
• Collaborate effectively across HR & non-HR cross functional teams (i.e. HR Business Partners, Talent Acquisition, Benefits, Payroll, IT, Finance) on a broad range of topics, as needed.
• Supports business process development, improvement, data management, releases, testing, maintenance within Workday & other HR systems.
• Serve as the  first line of support for Workday System questions, Troubleshoot & resolve system issues.
• Participate in the design, testing & implementation of new functionality in Workday, including the bi-annual release
• Develop Job Aids & Conduct training sessions & workshops to end users to promote efficiency & adoption.  
• Handle basic System Configuration in Workday
• Create & Load EIBs as necessary

Skills & Experience youll need: 

• Experience of HR Technology & Operations experience with Workday, including an understanding of configuration.
• Functional experience & strong knowledge of HR processes, HRIS business systems (Workday), data systems & other HR tools.
• Ability to multitask & prioritize work
• Strong attention to detail & critical thinking skills
• Familiarity with SOX Compliance
• Bachelor's degree in Business or equivalent experience (HR, Business Ops, Business Administration)
• Critical thinking skills & ability to work in a fast paced environment with strong attention to detail