Kepler executes engineered marketing, where every message & ad delivered helps create a more personalized & productive relationship between brands & their consumers. We do this by acting as clients agency of record, as their in-house team, or some hybrid of the two & by harnessing data & technology across all paid digital media & data-driven CRM channels.

Kepler prides itself on being a great place to work. In fact, were proud to share that AdAge recognized Kepler among the Best Place to Work in 2022, validating our investment in our team & our clients.

• We're transparent with our employees. You'll hear updates on company financials, how we're performing against bonus goals, & how we're responding to challenges we face. 
• We're growing. For you, that means unparalleled growth opportunities & a role in shaping the direction of the company. 
• We're fun. You'll work with & learn from the smartest people in the industry & have a blast doing it. 

The Client Solutions team owns our client relationships, leading communication of Keplers strategic guidance & ensuring that internal teams meet & exceed clients' goals. Theyre home to ad operations, campaign project management, & overarching client planning.

The Amazon Client Solutions Manager in Costa Rica will be a leader on client relationships in Mexico, & potentially Brazil. In this critical role, youll be responsible for understanding clients business issues & goals, becoming the trusted go to person for clients. Youll succeed as an Amazon CSM if you have exceptional communication & quantitative skills, & are a creative problem solver with a deep understanding of todays digital ecosystem.

What You Will Do:

• Act as the primary point of contact for assigned clients; escalate, track & solve client issues
• Partner with clients to understand their business goals, marketing objectives, & competitive constraints
• Be an expert in leveraging Amazon Ads media channels (DSP & Sponsored Ads) for maximum impact including display (programmatic), mobile, search, & online video, among others
• Develop thoughtful campaign design & setup including media strategy, media buying & ad operations - & oversee reporting & analytics for assigned clients
• Monitor & manage all aspects of client campaign performance
• Lead client strategy & status meetings
• Liaise with US Amazon team for campaign support, in addition to Campaign Operations teams for ad operations support

Desired Skills & Experience:

• Fluent Spanish & English speaker, fluent Portuguese optional but preferable
• 3-5+ years of experience in digital advertising account management, yield optimization, marketing strategy/consulting, or brand management
• Experience with marketing campaign design, campaign management, & analysis
• Amazon or Search experience preferred, but not required. Ability to ramp up
• quickly on Amazon Search/DSP
• Ability to apply think critically & independently to solve complex client marketing challenges
• Strong ability to create, build & leverage relationships
• Ability to lead day-to-day client relations, & work with management & multifunctional teams to respond to client needs
• Excellent listening, written & verbal communication skills
• Effective time management skills; ability to prioritize & meet deadlines
• Ability to contribute to fast-paced, entrepreneurial, team-based environment

**All applications must include a Resume & Cover Letter in English to be considered.