Role Description

As a Senior Infrastructure Engineer on the Connectors Platform team at Dash, you will be at the forefront of shaping the future of AI-powered products at Dropbox. In this critical role, you will collaborate closely with cross-functional teams, including product managers, data scientists, & ML engineers, to design, develop, & maintain robust software applications that drive exceptional client value.

Youll have the opportunity to work on large-scale distributed systems, focusing on reliability, scalability, & performance. Operating in a 01 environment, you will contribute to defining & building the next generation of AI-driven experiences at Dropbox.

The Connectors Platform serves as the backbone for integrating Dropboxs AI-powered products with hundreds of third-party applications. This data ingestion platform is designed to handle & process massive volumes of data with reliability, security, & scalability at its core. As part of the team, you will contribute to three key focus areas:

• Foundational Infrastructure: Build core components to accelerate connector development.
• Expanding Connector Breadth: Drive integration with a growing number of third-party apps.
• Enterprise Enablement: Develop tools & features to meet enterprise-specific needs.

This role offers the chance to solve complex engineering challenges while driving innovation & delivering tangible impact across Dropboxs AI ecosystem.

Our Engineering Career Framework is viewable by anyone outside the company & describes whats expected for our engineers at each of our career levels. Check out our blog post on this topic & more here.

Responsibilities

• Define & deliver the vision for large, business-impacting projects amidst multiple constraints, ensuring successful outcomes through strategic planning & effective execution.
• Demonstrate a proactive drive to develop innovative solutions for complex problems, fostering a culture of creativity & problem-solving within the team.
• Push boundaries to leverage industry best practices & customer feedback to generate & implement breakthrough ideas that aim to create new products or advance existing products & drive our tools forward.
• Leverage in-depth understanding of Dropboxs business landscape, products, customers, & strategy to identify strategic opportunities for the team to support Dropbox in achieving its business objectives.
• Collaborate with product managers & engineering teams to translate business requirements into technical solutions for AI-powered applications.
• Design & implement algorithms to optimize data ingestion, manage third-party rate limits, & enhance sync throughput & performance.
• Develop & enhance platform capabilities to accelerate the creation & deployment of third-party integrations.
• Improve critical metrics such as sync success rate, throughput, data completeness, & freshness to ensure a high-quality user experience.
• Empower enterprise customers to build custom connectors by leveraging indexing APIs & tailored connector capabilities.
• Contribute to a collaborative team environment by participating in code reviews, sharing knowledge, & mentoring junior engineers to promote growth & excellence.

On-call work may be necessary occasionally to help address bugs, outages, or other operational issues, with the goal of maintaining a stable & high-quality experience for our customers.

Requirements

• 8+ years of experience as a backend or full-stack engineer, with a focus on delivering scalable & reliable solutions.
• Strong expertise in backend development technologies such as Golang & Python (required), with familiarity in frontend frameworks like React (nice to have).
• Extensive experience working with large-scale distributed systems.
• Exceptional problem-solving skills, with the ability to translate user requirements into effective technical solutions.
• Excellent communication skills, capable of collaborating with cross-functional teams & effectively presenting technical concepts to both technical & non-technical stakeholder

Preferred Qualifications

• BA/BS in computer science, or related degree
• Experience with building third party app integrations
• Proven track record of defining technical roadmaps for the team.