Job Status: Part-Time

Warby Parker is on the lookout for a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers. (At other brands, you might see similar roles called Keyholder.) Across all of our retail locations in the U.S. & Canada, Sales Supervisors contribute to the success of our business firsthand through face-to-face customer interactions. In this role, not only will you share Warby Parker's story & mission on the sales floor, but you'll also take part in process ideation & improvement, as well as a slew of special projects. Sound right up your alley? Keep reading!

What you'll do:

• Communicate Warby Parker's values & brand philosophy to customers
• Promote an efficient, inclusive, & service-minded retail environment
• Demonstrate exceptional product knowledge & offer thoughtful, honest style advice
• Dream up innovative & entrepreneurial ways to reinvent the glasses-shopping experience
• An upbeat, flexible team player who leads by example
• Lead the selling on the floor, front-of-house operations, & team touchbases when a manager is not present
• Open & close the store
• Help foster an inclusive culture by treating customers & colleagues with respect

Who you are:

• Backed by professional retail experience at a customer-focused company, plus 6+ months in a management position
• Equipped with exceptional interpersonal & communication skills to deliver top-notch customer service
• Cool under pressure & able to adapt quickly
• A go-getter with an entrepreneurial spirit
• Curious & eager to learn
• A team player who is passionate about helping customers & teammates alike
• An innovative, proactive problem-solver
• Proud of your work & self-motivated to be a top performer
• Able to bring a positive, fun energy to the workplace, even when working long hours
• Not on the Office of Inspector Generals List of Excluded Individuals/Entities (LEIE)