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Who we are
DoubleVerify is the leader in digital performance solutions, improving the impression quality & audience impact of digital advertising for the worlds largest advertisers. DV solutions create value for media buyers & sellers by bringing clarity & confidence to digital media investment by ensuring each impression meets the brands specific media quality standards critical to driving performance. A part of DoubleVerifys suite of Performance products is Scibids AI. Scibids AI is the leader in independent Customized algorithmic media trading. The AI solution is used by many of the worlds leading marketers to drive greater ROI for their programmatic media buys, & increased productivity in operations.
What youll do
DoubleVerify seeks a talented & resourceful Team Lead, Account Management for the Scibids AI business in Japan. This unique individuals primary responsibility will be to work with Scibids Account Managers to help our clients (particularly agency trading teams) to leverage the Scibids AI for the improvement of their campaigns & thereby to actively drive the adoption rate of the AI by our customers. This person will combine strong problem solving & teaching skills, analytical rigor & interpersonal skills for client servicing.
We are looking for a team player that has excellent Programmatic experience across a variety of DSPs, someone who takes initiative, has an entrepreneurial spirit, & the curiosity to dig deep into the technology to create solutions for our clients. The Team Lead must be experienced in managing a highly technical Account Management team to ensure operational delivery for our clients.
This is an opportunity to lead a hyper-growth division of a leading technology company that is transforming the online media industry.
RESPONSIBILITIES
Understand & effectively communicate Scibids AI value proposition, technology, processes, partnerships as relate to business growth
Become an expert in Scibids AI product philosophy, product capability & be able to work with the internal teams across the world to bring the AI technology to bear for our customers
Complete accountability for delivering best in class Account Management for all clients in Australia, & other geographies as might occasionally be needed
Managing a team of Account Managers in Japan
Guiding the team to ensure seamless Onboarding of new customers
Manage client campaigns, by setting up the AI to optimize towards the goals
Advising clients & traders to setup scientific A/B tests to evaluate the impact of Scibids AI
Lead Pilot review sessions, building the performance case using data, & proving the ROI of Scibids with a presentation to all needed stakeholders
Partner with the clients trading teams to deliver always ROI positive results
Lead training sessions & improve the skills of customers
Enhance the FAQ section of the product with best practices generated from the unique customer situations you encounter
Proactively brainstorm with the senior stakeholders at the client, to design custom-solutions that will serve their needs in the coming 2-3+ years, to truly differentiate themselves from the rest of their peers
Develop & expand agency partnerships with rigorous & detailed attention to client needs, development of case studies for purpose of heralding agency-client wins & for up-selling within agency
This is not an exhaustive list of responsibilities. As part of a global team, you may be required to be available for calls with other offices (AMs in different regions, Solution Consultants, Product & Engineering teams based in Paris, etc) whenever you have a client requirement that needs deep coordination. Other duties may be assigned, as needed. DV retains the right to change job duties at any time.
Who you are
Must be comfortable communicating internally & externally in English both with excellent written language
Native Japanese speaker is a requirement
Strong experience in DSP campaign management & tracking technologies
Knowledge of Meta Ads will be a welcome addition
Excellent understanding of agency dynamics, how they structure trading teams, how operations are managed & how/what campaign buying & planning entails
Must show accountability/ownership through every stage of the client relationship
Highly diligent, numerical & not afraid to wade into the numbers in order to make the data tell a story
Able to handle multiple priorities in a fast-paced environment
Ability to analyze & articulate data into a sales proposition a plus
Bachelors degree at a minimum, with 10+ years of total experience
6 - 8+ years experience in campaign management and/or digital media operations
MORE ABOUT DV | SCIBIDS AI
Following in the footsteps of quantitative finance, online advertising is transitioning from an intuition-based domain to an increasingly mathematical one with media being bought in real time through exchanges by trading desks on behalf of Advertisers.
Scibids AI equips these trading desks with an Artificial Intelligence software which supercharges campaign performance, brings automation & eventually increases profitability.
Based on proprietary mathematical breakthroughs & engineering innovations in the space of real time bidding, Scibids AI works hand in hand with leading programmatic platforms (DSPs, Meta & Google Ads) to bring Customized Algorithmic Bidding Logic into the world of media optimization.
The successful candidates starting salary will be determined based on a number of non-discriminating factors, including qualifications for the role, level, skills, experience, & balancing internal equity relative to peers at DV.
Not-so-fun fact: Research shows that while men apply to jobs when they meet an average of 60% of job criteria, women & other marginalized groups tend to only apply when they check every box. So if you think you have what it takes but youre not sure that you check every box, apply anyway!
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