Network Infrastructure Engineer (Hybrid)

Location: Aurora, IL  (Chicago IL)

Come see whats cookin at HelloFresh!

At HelloFresh, we want to revolutionize the way we eat by making it more convenient & exciting to cook meals from scratch. We have offices all over the world & we deliver delicious meals to millions of people.  We are the industry leader in meal-kit subscription services & were growing all the time. We have distinct meal-kit services that cater to everyone with the most menu variety in the market, which allows us to reach an incredibly wide population of people.The HelloFresh team is diverse, high-performing, & international, & our work environment is an inspiring space where you can thrive as a result.

Network Infrastructure Engineer (Hybrid)

As a key member of our IT Network Infrastructure team, you'll play a vital role in supporting the network infrastructure of our US fulfillment centers in the Chicago area. Whether you're swiftly addressing incidents, setting up networks in new locations, or proactively enhancing our platform, you'll lead the charge in delivering essential IT network services to fuel our dynamic growth. Flexibility to assist other teams or departments as business needs evolve is integral to this role.

You will

• Collaborate with our network infrastructure team to establish a unified enterprise network environment, ensuring seamless operations across Chicago Area locations.
• Travel to install, maintain, & upgrade hardware/software, managing projects & vendors for timely completion.
• Implement & maintain change management processes, delivering exceptional customer service with rapid response times.
• Provide on-site & remote resolution of hardware/software issues, while meticulously documenting processes.
• Participate in after-hours support for incident escalations, conducting root cause analysis, & system outage remediation.
• Maintain comprehensive documentation on network configurations & operating procedures for both end-users & IT staff.

You are

• Adaptable: Excel in configuring, installing, troubleshooting, & supporting network equipment, including wireless access points & firewalls.
• Responsive: Excellent communication skills, both verbal & written, with meticulous documentation 
• Innovative: Strong ability to design & implement network security measures & best practices, with strong analytical & problem solving skills for managing complex projects
• Flexible: Early mornings or late nights for critical network changes are no issue, thriving in fast-paced environments with tight timelines.
• Resilient: Tackle the physical demands effortlessly, whether it's working in cold or hot temperatures, elevated areas, or crawl spaces within a warehouse setting.

You have

• 4+ years in enterprise (multisite) network installation & systems management, including IP routing & switching in complex enterprise environments.
• Demonstrated experience with firewall configurations (Firepower, Palo Alto, Sonicwall, Fortinet), especially with multiple WANs & redundant IPSEC tunnels.
• Proficiency in Wireless LAN design, troubleshooting tools, & methodologies.
• Experience managing & optimizing SD-WAN environments.
• Familiarity with low voltage cabling (LVC), structured cabling systems, & fiber optics.
• Proficiency in Python scripting or other programming languages for network automation & management.
• Preferred: VMware administration and/or current network certifications (CCNA, CCNP).
  
  

Other Requirements:

• Participation in primary & secondary on-call rotations.
• Willingness to travel up to 30% of the time between all locations (weekends at home)

Youll get

• Competitive Salary & 401k company match that vests immediately upon participation
• Generous parental leave of 16 weeks & PTO policy, as well as paid holidays off
• $0 monthly premium & other flexible health plans
• Amazing discounts, including up to 75% off HelloFresh subscription
• Flexible shift scheduling & advancement opportunities
• Emergency child & adult care services
• Snacks & monthly catered lunches
• Collaborative, dynamic work environment within a fast-paced, mission-driven company

It is the policy of HelloFresh not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran.