Were seeking a Bartender to join our Cafe Team. The Bartender will report directly to the Service Manager. The Bartender/Barista is responsible for serving all products with friendly, individualized attention towards each customer.
Convene is an Equal Employment Opportunity Employer & we believe that diverse teams are the best teams. We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) & strive to create an inclusive & equitable workplace where everyone can be their true selves, where we all show up for each other. In line with our goal to be 1% better every day, we are committed to listening, learning, growing & improving. We welcome applicants from all backgrounds, experiences, abilities & perspectives to join us on this journey.
What Youll Do:
- Ensures that all customers are educated on our products & services.
- Maintains the highest quality, consistent product standards, elevated service.
- Follows all Company beverage recipes & procedures.
- Passes monthly re-certifications in a timely manner.
- Develops an understanding of beverage programs including espresso drinks, wine selections, cocktails.
- Proficiently prepares espresso, tea, non-alcoholic & alcoholic beverages.
- Greets all customers with fast, friendly, personalized service & develops a rapport with customers by learning their names, favorite drinks & food items.
- Verbally receives & calls back customer orders in a friendly manner.
- Reports all customer complaints to the manager on duty.
- Responds proactively to prevent customer service situations.
- Full knowledge of both food & beverage menus required.
- Accurately rings orders into the Point of Sale system, issues bills & accepts payment.
- Answers customer questions regarding beverage preparation, & menu item preparation & ingredients.
- Serve customers during Breakfast, Lunch, & Evening meal periods.
- Maintains efficient, friendly service following Company steps of service & standard operating procedures
- Routinely cleans the bar area, floor, windows & equipment, & takes out trash, etc.
- Sets dining tables for service according to Company guidelines.
- Collaborate with fellow team members to ensure meal service is completed efficiently & effectively.
- Delivers food orders to coinciding tables & customers, while maintaining steps of service standards.
- Works closely with the Culinary team to ensure food orders are being delivered in a timely manner.
- Completes side work as assigned & as necessary.
- Assists in the distribution of weekly shipments.
- Responsible for bussing, maintaining & cleaning Club & Restaurant space.
- Reports potential safety hazards to the manager on duty.
- Reports all employee accidents to the manager on duty.
- Informs the manager on duty of any operational inconsistencies.
What We Look For:
- Maintains positive company morale & professional attitude
- Must be able to work overtime, as needed
- Excellent verbal & written skills
- Well-organized & detail-oriented
- Regularly required to lift and/or move items up to 30 pounds
- Must be able to adjust vision to both day & night lighting & be able to focus on distant and
close-range projects
- Regularly required to handle food & hot beverages
- Strong Food & Beverage Knowledge - ability to train & develop peers
Compensation:
The above job definition information has been designed to indicate the general nature & level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, & qualifications required of employees assigned to this job. Job duties & responsibilities are subject to change based on changing business needs & conditions.
Full Time Hourly Rate: $18.00
This role is also eligible for Convene's annual incentive performance bonus plan.
This information reflects the anticipated base salary range for this position based on current national data. Minimums & maximums may vary based on location. Individual pay is based on skills, experience & other relevant factors.
Who We Are:
Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, & gather. It creates hospitality-driven experiences & uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection.The Convene portfolio comprises Convene, etc.venues by Convene, & Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, & building amenity centers. With hospitality at its core, each brand & product offers on-site culinary, in-room A/V, production services, & dedicated hospitality staffing resources.As the largest single provider of dedicated meeting & event venues in the U.S. & UK, & with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities. Learn more at https://convene.com/.
Were Here For You:
At Convene, youll receive:
Health & Wellness
- Excellent health coverage for you & your family starting day one
- 24/7 virtual care through Centivo Care
- Employee Assistance Program: emotional well-being & support for everyday life
- Fertility & family planning through Kindbody
Time Off & Work-Life Balance
- Generous paid time off plus time off for your birthday
- A Holiday closure each year to allow all employees to unplug & recharge
- Paid time off for new parents: maternity, paternity, adoption
Financial Support & Benefits
- 401K plan with company matching
- Financial support for education: for attending conferences, taking courses, or gaining certifications
Professional Development & Recognition
- Continuous professional & personal development support
- Employee recognition & reward programs to mark achievements & milestones
Community & Impact
- Opportunities to volunteer, donate, & participate in community give-back initiatives
- The opportunity to have a significant impact on your team & the business in the work that you do
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