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Critical Mass // digital experience design agency
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An Intermediate QA reports to a QA Lead. Works closely with QA lead, QA Subject Matter Experts, other QA members, Project managers, designers & developers to ensure QA standards & client satisfaction are delivered. He/She Provides execution of QA tasks with speed & great quality for the overall agility of the QA team.


You will:

  • Co-responsible for the quality of projects based on the requirements & design specifications.
  • Responsible for attending meetings providing status, taking notes & providing feedback when needed.
  • Able to communicate test results, issues, & risks found to project team members, project managers, & QA management through the different channels.
  • Identify test data
  • Create & maintaining comprehensive test plans
  • Write & maintaining test cases/scripts
  • Create traceability matrix documents based upon project requirements
  • Create checklist documentation based upon project requirements
  • Perform functional & non functional testing
  • Effectively communicating statuses
  • Apply industry standard testing methodology, strategies & industry best practices
  • Create defect tickets & track issues to resolution
  • Report creation & related metrics at different levels when necessary
  • Support the team on onboarding co-workers and/or junior staff members
  • Should be able to execute regression tests based on design specifications & requirements
  • Expected to support QA estimations if needed.
  • Expected to fully understand project life cycle & industry standards.
  • Expected to fully understand testing methodologies
  • Expected to ask all necessary questions when tasks, requirements or information isnt clear or missing
  • Identify & raise risks

You have: 

  • English Proficiency (C1). 
  • Minimum 2 years of experience in software quality assurance.
  • Bachelors degree in software engineering or related field or equivalent work experience.
  • Knowledge of Agile Methodologies for software development
  • Experience working with local & offshore teams
  • Experience in task management & defect tracking tools like Jira and/or similar
  • Extensive knowledge of Windows or MacOS software is expected.

What We Offer

  • Maternity & parental leave extra days
  • Competitive benefits packages
  • Vacation, compassionate leave, sick days, & flex days
  • Access to online services for families & new parents
  • End-of-year closure days (not deducted from vacation balance)
  • Diversity & Inclusion Board with 12 affinity groups
  • Internal learning & development programs
  • Enterprise-wide employee discounts
  • And more

At Critical Mass, we value our employees & offer competitive compensation & benefits packages. If youre looking for a challenging & rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, & employee experience possible! Our new hires & employees are the future of our organization, & we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

Critical Mass is an equal opportunity employer that is committed to diversity & inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, & inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance & reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx 

 
 
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