Realize your potential by joining the leading performance-driven advertising company!
As an Implementation Specialist on the Publisher Services team in our Gurugram Office, youll play a vital role in delivering high-quality implementations of Taboola products on publisher websites across platforms like JavaScript, ReactJS, & APIs. Youll help ensure seamless, timely product integrations that meet technical standards & support Taboolas mission to deliver performance at scale. Youll collaborate closely with business & technical teams to bring value to our publisher partners.
To thrive in this role, you'll need:
- 1+ years of professional experience in an enterprise software environment
- 1+ years of hands-on experience with HTML, CSS, JavaScript, ReactJS, & Python
- Experience with databases such as MySQL or Oracle
- Strong ability to understand & implement web-based integrations
- Ability to work closely with stakeholders & follow technical SLAs
Bonus points if you have:
- Good communication skills verbal & written & extensive experience working with clients & partners.
- Strong problem-solving skills & the ability to think critically.
- Experience of working in a rapid global business growth environment will be a huge plus
How youll make an impact:
As an Implementation Specialist, youll bring value by:
- Deliver high quality implementations for the given region while understanding the customers requirement & meeting the SLAs.
- Meeting individual KPI targets - CSAT, TTD & case closure target & maintaining Quality score as per defined target.
- Investigate Fraud Cases & aim for faster resolution & detection.
- Run basic bulks through SQL queries.
- Timely & proactive response to incoming customer support inquiries via email & support ticketing system.
- Seamless coordination within the team & with external stake-holders(AMs/Sales etc.).
- Troubleshoot technical issues & escalate issues internally as needed.
Why Taboola?
If you ask Taboolars what they love about working here, theyll tell you that theyve been empowered to realize their full potential while growing & learning from & with smart & talented people. Theyll also share more about:
- Adam Singolda, Taboola Founder & CEO says; You can copy anything from another business but you cant copy a companys culture.
- Well-being: Enjoy comprehensive benefits, location-specific perks like gym partnerships & stocked kitchens.
Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.Work with some of the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, & E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia & Honda.
Ready to realize your potential?
Taboola is an equal opportunity employer & we value diversity in all forms. We are committed to creating an inclusive environment for all employees & believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, & business need.
Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.
About Taboola
Taboola empowers businesses to grow through performance advertising technology that goes beyond search & social & delivers measurable outcomes at scale.
Taboola works with thousands of businesses who advertise directly on Realize, Taboolas powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, & OEMs such as Samsung, Xiaomi & others use Taboolas technology to grow audience & revenue, enabling Realize to offer unique data, specialized algorithms, & unmatched scale.
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