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Warby Parker // boutique-quality eyewear retailer
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Job Status: Full-Time

Introduction:

Warby Parker is on the lookout for a dynamic Market OD Leader to lead our growing network of eye doctors in several independent locations. In this role, youll help guide our talented team of optometrists & execute operational initiatives that help us provide best-in-class service. Our ideal candidate is an enthusiastic leader, invested in both the doctor & patient experiences, & excited to shape the future of eyecare. Sound a lot like you? Keep reading!

What youll do:

  • Execute & implement strategic, clinical, & business initiatives for OD operations
  • Work closely with eye doctors to encourage their engagement & provide professional & personal development that sets them up for success
  • Partner with Warby Parker OD Leadership & Retail Field Leaders to improve doctor operations, the patient experience, & eye exam growth for locations in your area, as well as develop plans that enhance performance management
  • Ensure we are meeting operational KPIs (such as eye exam bookings or patient experience) across the company
  • Facilitate onboarding & training for new ODs as well as provide ongoing professional development, mentorship, & support
  • Optimize our doctor coverage across stores by assisting with recruitment & assessing our OD schedule 
  • Collaborate with the Talent team to execute recruitment projects & develop key relationships with schools, faculty, alumni, & students
  • This role is a mix of clinical, business & leadership 
  • Travel amongst the locations within your market to achieve a mix of clinical, business, & leadership goals

Who you are:

  • A Doctor of Optometry with 2+ years of clinical practice & 1+ years of leadership experience
  • Licensed to practice in the state which aligns with the market of responsibility
  • Equipped with strong clinical skills
  • Able to lead, influence, & mentor ODs (with a proven track record!)
  • Empathetic & thoughtfulyoure able to connect with others & resolve sensitive issues all while promoting our core values
  • A motivated mentor whos passionate about both the doctor & patient experiences
  • A relationship builder & service-minded leader
  • Equipped with strong problem-solving & analytical skills with an ability to multitask & manage multiple priorities
  • Open to relocating depending on where you are (well help with that)
  • Not on the Office of Inspector Generals List of Excluded Individuals/Entities (LEIE)

If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, & share personal information about you & explain your rights under the California Privacy Rights Act (CPRA).

About Us:

Warby Parker was founded with a mission: to inspire & impact the world with vision, purpose, & style.

We're constantly asking ourselves how we can do more & make a greater impact, & that starts by reimagining everything that a company & industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And weve learned that it takes creativity, empathy, & innovation to achieve that goal.

Since the day we launched in 2010, weve pioneered ideas, designed products, & developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses & contacts to eye exams & vision tests, & you can meet us online, at our stores, or even in your home. Wherever & whenever you need it, were there to make exceptional vision care simple & accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

 
 
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