Area Manager - Boston Metro Area at Warby Parker In Other

Area Manager - Boston Metro Area
Warby Parker // boutique-quality eyewear retailer

Job Status: Full-Time

Warby Parker is on the lookout for an experienced multi-store Area Leader to play an integral part in laying the foundation for our growing Retail business. (At other brands, you might see similar roles called Area Manager.) An Area Leader at Warby Parker is responsible for the financial performance, retail experience, team development, operations & visuals for up to 5 retail locations outside of your home store location. You excel in balancing the workload of your home store while driving growth & development of multiple store locations. Previous high volume, multi-store retail management experience, paired with strong leadership skills, will set you up for success in this role. Sound like the job for you? Keep reading!

What you'll do:

Represent & communicate Warby Parkers values & philosophy to customers & team members
Conduct regular store visits to ensure store teams are compliant with all policies & procedures
Execute & improve all operational activities to meet your areas financial targets & customer experience goals
Consistently follow company-wide processes to maintain brand consistency
Manage daily store scheduling & payroll for the entire store team, as well as follow up with your Store Leaders in area
Implement existing procedures (and create new ones!) to protect the companys inventory & assets
Follow & enforce protocols to ensure risk management & safety
Build & foster an engaged, effective team through recruitment & on-boarding, as well as ongoing training & development
Excels at balancing personal workload with home store & the needs of reporting stores
Lead biannual performance & development reviews for each home-store team member & your Store Leaders
Live & breathe Warby Parker's core values in your quest to exemplify what great service looks like
Create an inclusive workplace culture by treating all teammates & customers with respect
Maintain an overview & ensure that all Employee Relations responsibilities are handled appropriately in the area to ensure a positive work environment
Attend company leadership trainings, including our annual Store Leader Summit
Support New Store Opening leader & Retail Talent Acquisition team for all openings in area

Who you are:

Backed by 3+ years in a multi-unit management role at a complex customer-focused, operationally excellent retailer or leading a high sales, multi department location (plus, you're an established top-performer)
Able to build, coach, & retain high-performing teams that meets sales, operational, & financial performance goals
A clear, honest, & empathetic communicator who's able to make tough decisions
An organized, entrepreneurial go-getteryou're unafraid of taking calculated risks to deliver results
An upbeat collaborator with strong interpersonal skills
A resourceful problem-solver & out-of-the-box thinker when faced with challenges
Curious & willing to question how things are done & how they could be done better
Able to inspire your team by promoting our vision & purpose in a compelling way
Highly interested in business, technology, & fashion
Ready to bring fun into your workplace but willing to put in long hours when required
Passionate about providing nothing-but-wonderful service
Willing to travel 30% of the time.
Not on the Office of Inspector Generals List of Excluded Individuals/Entities (LEIE)

Some benefits of working at Warby Parker for full-time employees:

Health, vision, & dental insurance
Life & AD&D Insurance
Paid time off
Paid Holidays
Retirement savings plan with a company match
Parental leave (non-birthing parents included)
Short-term disability
Employee Assistance Program (EAP)
Bereavement Leave
Optical Education Reimbursement
Snack Pantry
And more (just ask!)

If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, & share personal information about you & explain your rights under the California Privacy Rights Act (CPRA).

About Us:

Warby Parker was founded with a mission: to inspire & impact the world with vision, purpose, & style.

We're constantly asking ourselves how we can do more & make a greater impact, & that starts by reimagining everything that a company & industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And weve learned that it takes creativity, empathy, & innovation to achieve that goal.

Since the day we launched in 2010, weve pioneered ideas, designed products, & developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses & contacts to eye exams & vision tests, & you can meet us online, at our stores, or even in your home. Wherever & whenever you need it, were there to make exceptional vision care simple & accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.