We want people who are passionate about about empowering developers with simple, scalable cloud infrastructure that helps bring their ideas to life.
We're looking for a driven Account Executive to join our team & fuel growth by landing new customers & expanding relationships with existing ones. In this role, youll identify & close net new business opportunities while also nurturing & growing key accounts. Youll work closely with cross-functional teams to deliver value to our customers & exceed revenue goals.
What Youll Be Doing:
Prospect & close net new business across our target markets
Acting as the primary point of contact for business & high-value customer accounts
Working in collaboration with the support team to resolve customer issues that may arise
Maintaining regular & meaningful contact with the accounts, including brief followups, feature updates, & meetings
Negotiate & renew account contracts & communicate new features & upsell opportunities
Communication customer feedback to the Product & Engineering team
Collaborate with marketing, product, & customer success teams to deliver a best-in-class experience
What Well Expect From You:
5+ years experience as an account executive, account manager or customer success manager for a technical product or experience as a sales or support engineer.
IaaS/PaaS experience preferred.
You're organized, timely, & know how to prioritize tasks efficiently.
You have proven experience in contributing to onboarding & customer success pipelines & can speak knowledgeably as to how you'd implement them.
You're friendly & professional, with excellent written & phone communication skills. You're on top of follow-up, prioritization of tasks, & proactive account management.
You have relationship management experience & can effectively collect & communicate constructive feedback from customers
