To thrive in this role, youll need:

• Extensive experience in the AdTech industry, with a deep understanding of its ecosystem & trends

• Proficiency in programmatic advertising concepts & workflows

• Advanced SQL skills with the ability to write complex queries for data extraction, analysis, & in-depth troubleshooting

• Advanced troubleshooting skills to quickly diagnose, isolate, & resolve highly complex technical issues

• Advanced technical orientation & understanding familiarity with architectural design & flows, relations between frontend & backend services, & the ability to read code

• Experience with APIs & RESTful services for integration & troubleshooting

• Knowledge of data analysis tools such as Kusto, Grafana, Big Query, & Kibana

• Strong problem-solving skills to quickly diagnose & resolve complex issues

• Fluent English communication skills (both verbal & written) & the ability to manage customer interactions professionally

Bonus points if you have:

• A background in Digital Advertising (DB360, Google Analytics, GTM, etc.)

• Experience in a multinational organization, collaborating with diverse teams

How youll make an impact:

As a T2 Technical Support Engineer, youll bring value by:

• Troubleshooting complex issues related to digital advertising metrics, using system logs & data analysis tools

• Taking end-to-end ownership of investigative cases, ensuring timely resolutions within service agreement levels

• Collaborating with internal teams (1st & 3rd level support, Product, R&D) to improve processes & address technical challenges

• Engaging with advertisers directly, understanding their issues, providing solutions, & ensuring customer satisfaction

• Generating detailed reports & insights, offering data-driven solutions to enhance customer experience

• Providing ongoing support & driving continuous improvement across teams & processes

Why Taboola?

If you ask Taboolars what they love about working here, theyll tell you theyve been empowered to realize their full potential while growing & learning from & with smart & talented people. Theyll also share more about:Adam Singolda, Taboola Founder & CEO, says You can copy anything from another business but you cant copy a companys culture.

Whats in it for you?

• Well-being: Competitive health & medical coverage

• Flexibility: Opportunities for career development & growth

• Innovation: Work with cutting-edge SaaS tools & technologies

Ready to realize your potential?

Its easy! Submit your CV by clicking the Apply button below.
Taboola is an equal opportunity employer & we value diversity in all forms. We are committed to creating an inclusive environment for all employees & believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, & business need.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search & social & delivers measurable outcomes at scale. Taboola works with thousands of businesses who advertise directly on Taboolas powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, & OEMs such as Samsung, Xiaomi, & others use Taboolas technology to grow audience & revenue, enabling Taboola to offer unique data, specialized algorithms, & unmatched scale.

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