ABOUT RAPP / Code

We stand up for individuality. We actively foster an inclusive workplace where diversity & individual difference are valued & leveraged to achieve the agencys vision. And most importantly we value every individuals wellbeing.  

As a diversity champion, equal opportunities and disability confident employer & an ardent advocate of flexible working we understand that everyone has unique requirements & needs.

We are a global creative agency, but the individual really is at the heart of everything we do. We use data to find out what makes them tick. We use technology to talk to them one-to-one but to one million at a time. And we use creativity to encourage them to engage, click, buy & bond, again and again.  

Each brand is unique & has its own individual challenges. We pride ourselves in rising to each & every one of them, for brands such as KFC, Mercedes Benz, IKEA, Paypal & Virgin Media 02.

Us

In order to foster collaboration & relationships, our hybrid model requires three office days per week. As equal opportunities proponents, we are open to discuss any hybrid working related needs during the initial screening.

Learning & Development is important. We all know that. Its why we have a dedicated Learning & Development team & offer regular career conversations & bespoke L&D programmes so that you can leave us with more than when you started.

We recognise that the work of diversity, equity & inclusion calls on all of us. Thats why we set up The Neighbourhood. A collective of people, at different stages of the DE&I journey, whether impacted or allies, dedicated to helping our colleagues take ownership & effect change across 4 key pillars; Anti-racism, Disability, Gender & LGBTQ+ & Parents & Carers.

The Health & Wellbeing of our people matters immensely. We offer Coaching opportunities for all through our partnerships with Sanctus (mental health partner who provides online coaching; you can talk about anything, personal or professional) & Sayge (1:1 professional development coaching program). We have 40 trained Mental Health First Aiders across the agency & have Babylon Health (Private GP service) for all.

Youre better at work when you feel better in yourself.  So, in addition to your annual holiday, you can take a Me day & an Us day, every year. Your Me day is for you to invest in yourself go after a life goal, meditate, learn to paint, bake cakes or just have a duvet day watching Netflix!

Your Us day is all about giving back & helping others volunteer, pick litter at a local park, hang out with the elderly or raise money for a local charity.

Were progressive & always open to new initiatives, for example weve recently partnered with Fertifa (Leading Fertility & Reproductive Health benefit providers). Because we know the journey to becoming a family isnt always easy (that includes men too), & we support our people through that journey whether you are new parent, experiencing the menopause, or anything else in between.

Whatever stage of life you are at, we make sure you have the tools you need to have a healthy work life balance.

You

As Project Manager you are the owner of the client projects you are the one who knows how to make things happen. You are the master of the execution & process from project initiation to delivery. You are solutions-oriented, organized, & collaborative & have exceptional people skills. This is a pivotal role within one of the key RAPP accounts, working on a high-end fashion brand.

We deliver CRM campaigns from original client brief through strategy, data & marketing science, build, data management, deployment & reporting. This role will help ensure defined workflow is being followed & campaigns are tracked & managed through the delivery lifecycle.

Youll be integral in supporting delivery & ensuring account efficiencies through RAPP offices & with the client.

Were looking for an independent & confident individual who is process driven. Ideally well versed in CRM systems & technology & data literate. A self-starter, who isnt fazed by a strong team (in multiple locations), fast-paced delivery & a client with evolving strategies & challenges. You must be able to support the account team to ensure on-time & accurate delivery of the multiple campaign components. Campaigns are largely email focused at present but will soon be expanding out through all digital channels.

The Opportunity

• Management & delivery of sophisticated CRM marketing & data driven initiatives from initial brief through to planning, data, build & deployment
• Keep projects moving forward smoothly, develop project plans for new work, efficiently manage + communicate milestones throughout the project lifecycle, proactively mitigate risks & be comfortable adapting to changes from inception to delivery of projects.
• Manage account/project-related meetings including weekly account status meetings, client meetings, internal reviews, etc. Issue and/or ensure issuance of timely contract reports.
• Maintaining project level status documentation & reporting both client facing & internally.
• Process management; ensuring the team aligns to the process & deliverables required, while constantly looking to adjust & manoeuvre as different conflicts & challenges arise.
• Manage simultaneous projects within priority & schedule constraints.
• Collaborate with disciplines across the agency to deliver the highest quality of work
• Optimize production workflows & processes with a goal of constant improvement

The next Opportunity

RAPP is a large agency with opportunity to grow your skills across multiple disciplines from CRM to Creative, MarSci & Software builds; across multiple brands in varied market sectors, automotive, financial, healthcare & wellbeing, travel & leisure etc as well as to step up to more senior PM roles to Project Director & Programme level roles.

Recruitment process

Were not a 9 stage interview process agency. We like to keep recruitment swift, lean & individual & find that 2 or 3 stages gives all parties the opportunity to get to know each other. Plus we have a team on hand to answer questions throughout the process.

We are RAPP. And we cant wait to meet you.