RAPP Detroit is looking for an Associate Director, Program Management to join our award-winning Program Management team.

WHO WE ARE:

We are RAPP world leaders in activating growth with precision & empathy at scale.

As a global, next-generation precision marketing agency we leverage data, creativity, technology, & empathy to foster client growth. We champion individuality in the marketing solutions we create, & in our workplace. We fight for solutions that adapt to the individuals needs, beliefs, behaviors, & aspirations.

We foster an inclusive workplace that values diversity & emphasizes personal well-being.

HOW WE DO IT:

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content & connected decisioning.

Our data analysts identify who that person is, our strategists understand what they want, & our award-winning technologists & creatives know how to deliver it ensuring were able to activate authentic customer connections for our clients.

Part of Omnicoms Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, & data & marketing scientists across 15+ global markets.

YOUR ROLE:

You will be the day-to-day manager of the client relationship; a brand champion, an agency facilitator, & a trusted partner to both clients & your team. You are an advisor & partner & build relationships with the client at the marketing/category director levels. You have developed a keen ability for managing client based multi-discipline projects across the agency matrix, cross-holding company partners, & external agency partners.  Alongwith your supervisor, you will steward all elements of the engagement including project management: project definition, scope management, risk management, hand-off management, & team management. You have natural curiosity, & are motivated by driving excellent results, time & time again.

YOUR RESPONSIBILITIES:

• Drive the planning & execution of a simultaneous integrated projects
• Leads project direction collaborating with cross-functional teams to define & re-define project specifications (goals, budget, schedule, & scope)
• Collaborates with disciplines across the agency to deliver world-class work & meet client objectives
• Key client contact regarding project deliverables, progress, solutions, financials
• Lead & mentor Project Managers & Sr. Project Managers
• Author & review program SOWs & estimate documentation
• Maintain responsibility for development & management of timelines, quality & profit margins related to agency deliverables
• Resolve critical timeline issues & implications
• Build strong working relationships with internal team(s) as external partners & vendors
• Oversee internal account-related meetings including weekly producer/account status meetings, internal reviews, etc.
• Direct resource management against deliverables ensuring alignment against work & required times throughout the project lifecycle
• Lead financial management & budget tracking; manage & own project financials
• Risk management, proactively mitigating risks & comfortable driving solutions to adapt to changes from inception or project to delivery
• Drive project measurement, reporting & analysis
• Evaluate & optimize production workflows & processes
• Proficient with programs such as Visio, Excel, PPT & MS Project
• Experience with project management/workflow tools such as Workfront & Jira

SKILLS/EXPERIENCE:

• Bachelors degree or equivalent experience required
• 7-9 years of industry experience producing & project management at a media, entertainment or creative brand and/or interactive advertising agency
• Working knowledge & understanding of web technologies, including HTML, DHTML, content management systems & deployment platforms, etc.
• Direct Marketing & CRM experience an advantage
• Experience in print production/ execution process a plus.
• Experience in the automotive industry is a plus.
• Possess an established track record of successful accomplishment with clients / teams
• Excellent documentation & presentation development, such as financial reports, proposals, roadmaps & workflows
• Strong communication & presentations skills - capable of presenting solutions in a clear, logical manner
• Excellent negotiation skills
• Must have strong leadership skills & ability / desire to mentor junior PM talent (if applicable.)

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Our Hybrid Work Model:

RAPP's current hybrid model is designed to enable in-person connections & collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.

RAPP provides a competitive salary & comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, & personal days & positive activism days, paid parental leave & disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $95,000 - $117,000. This range is specific to Detroit & multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience & training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.

As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.