See yourself at Twilio

Join the team as Twilios next Lead Privacy Counsel, Product 

Who we are & why were hiring

Twilio powers real-time business communications & data solutions that help companies & developers worldwide build better applications & customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia & Australia. We're on a journey to becoming a global company that actively opposes racism & all forms of oppression & bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

This position is needed to partner with Product, Engineering & Marketing teams to support the product development lifecycle & provide practical advice to ensure compliance with applicable law, regulations & privacy by design best practices.

Responsibilities

In this role, youll:

• Lead global privacy review of new products, product features & other product-related matters to ensure compliance with privacy & data protection laws.
• Support Twilios global privacy program by developing & improving privacy frameworks & processes to ensure we meet our obligations under global privacy laws.
• Collaborate with other legal stakeholders & product teams to develop creative & scalable solutions to novel, complex privacy issues;
• Draft & negotiate data protection agreements with customers, suppliers, carriers & other third parties, including Data Processing Agreements & Business Associate Agreements.
• Work with suppliers, customers & business stakeholders to understand data flows to determine privacy & data protection risks & solutions.
• Support various areas of the business in evaluating the impact of privacy laws, regulatory guidance, enforcement actions & other obligations on new & existing processes & internal tools.
• Provide expert privacy guidance & support as part of Twilios Incident Response Process.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, & we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Qualified to practice law & in good standing in US, UK other common law jurisdiction or EU member state
• 8 + years relevant legal experience at a law firm or in house
• Experience in conducting complex product assessments to determine compliance with applicable data protection regulations & principles;
• Knowledge of global privacy laws, regulations, privacy programs & industry standards
• Detail oriented, self-starter with a desire to solve problems & excels at building collaborative working relationships across multiple teams/countries;
• Strong verbal & written communication skills, excellent organizational skills & a sense of initiative.

Desired:

• Interest in unique privacy & regulatory considerations as they relate to the use of AI & machine learning in product & operations-related processes
• Experience with Telco requirements & HIPAA
• Experience advising on employment privacy, both in & outside of the US
• At least one IAPP certification

Location

This role will be remote but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental & wellness leave, healthcare, a retirement savings program, & much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, & are always up for trying new things. That's why we seek out colleagues who embody our values something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering & donation efforts.

So, if you're ready to unleash your full potential, do your best work, & be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado, California, New York, & Washington. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado: $180,880 - $226,100.
• Based in New York, Washington State, or California (outside of the San Francisco Bay area): $191,520 - $239,400.
• Based in the San Francisco Bay area, California: $212,800 - $266,000.
• This role may be eligible to participate in Twilios equity plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidates starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, & geographic location within the state.