iCapital is powering the worlds alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, asset managers, & banks evaluate & recommend bespoke public & private market strategies for their high-net-worth clients. iCapital services approximately $176 billion in global client assets invested in 1,433 funds, as of December 2023.

iCapital has been named to the Forbes Fintech 50 for six consecutive years (2018-2023); a three-time selection by Forbes to its list of Best Startup Employers (2021-2023); & a three-time winner of MMI/Barrons Solutions Provider award (See link below). 

About the Role

iCapitals Investor Relations team is seeking a Vice President to help build the companys presence in Japan & service the companys expanding client base in the Asia-Pacific region. This role will service the companys rapidly growing client base. This individual should have the desire to work with a broad range of clients within a fast-paced, collaborative, & entrepreneurial environment. The team supports investors, financial advisors, & home office personnel, assisting them with their investments on iCapitals technology platform, & works closely with fund sponsors using iCapitals platform for distribution. The teams goal is to optimize the user experience & ensure our clients overall success.

Responsibilities

• Provide dedicated coverage of client accounts, working closely with internal relationship managers to support the clients needs & objectives.
• Provide ongoing client support, answering a wide variety of questions timely & accurately, with the goal of ensuring overall client satisfaction.
• Support high-profile fund managers in their fundraising efforts by assisting their clients through the subscription process & managing fund closings, with a strong dedication to successful client outcomes.
• Manage & mentor junior team members within a dedicated client vertical. 
• Participate in or lead strategic projects. 
• Collaborate with other departments to improve the user experience & internal processes (e.g., The Technology team to optimize user experience through enhancements to the companys proprietary technology platform.)
• Represent the department in both internal & external meetings. 

Qualifications

• Bachelors Degree with 10+ years of experiencein financial services, preferably in a client service or investor relations role in alternative investments
• Fluent in Japanese & English
• 3+ years of experience in a Type I Financial Instruments business
• Excellent organizational skills & attention to detail
• Strong interpersonal, written, & verbal communication skills
• Able to meet deadlines & work effectively under pressure
• Proven ability to multi-task & work both independently & as a team player
• Proficient computer skills, specifically Microsoft Office applications (Word, PowerPoint, & Excel)
• Prior experience in a client service or investor relations role in alternative investments
• Comfort with or interest in technology

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/