Please note: candidate must currently reside in the UK & be able to work in the UK without sponsorship.

Were seeking an Account Manager to join our UK team. The Account Manager will report directly to the Director of UK Sales.

What Youll Do:

• Maintain extensive knowledge of Convene products & locations while building the brand locally & regionally.
• Possess a clear understanding of the Portfolio's business plan, locally, regionally, & globally, ensuring that all personal targets are achieved to meet the overall sales objectives
• Conduct & coordinate thorough site inspections, virtual tours & demos, client appointments, account development meetings, & assist with quarterly business reviews with your key accounts.
• Discover new local meeting & event decision makers, maintain & grow current & prospective clients, referral partners, & new business contacts.
• Rapidly respond to all client enquiries & other communication, & maintain up-to-date account details for all relevant key accounts that you are responsible for.
• Generate, negotiate, & close agreements to client specifications while adhering to internal pricing guidelines.
• Maintain thorough knowledge of competitive sets & relationships with counterparts.
• Attend relevant networking events & host regular familiarisation trips for your accounts in order to maintain, grow, & prospect new business
• Reach & exceed personal targets as well as budgeted goals for financial quarters & the commercial year.
• Cultivate relationships with allocated key accounts through consultative sales efforts to reach and exceed commercial goals.
• Owns & cultivates a number of accounts that are selected based on location, volume, & spend.
• Targeted at sourcing copycat accounts, with a focus on increasing market share across the global portfolio of brands & products.
• Responsible for soliciting & securing repeat business associated with their allocated account deck & pipeline.
• Optimise conversion & adapt the process where required to achieve conversion goals for both new & existing business
• Lead on & process all enquiries in a timely manner, aligned with Convene sales strategy.
• Ensure that, in line with our Client First sales approach, all Meet & Greets are diarised /scheduled to increase client engagement & potential growth.
• Create, maintain, and, where required, liaise with your Line Manager(s) to build Account Plans for your allocated accounts & to map out organisational structure in order to identify further growth opportunities.
• Support the wider regional sales efforts in increasing market share & optimising value for clients across the portfolio's brands.
• Optimise client experience & maximise revenue opportunities through technology & other event upsells to create additional revenue channels.
• Identify potential accounts which may benefit from a Platform Partnership Agreements (MSAs) that support the organisations revenue strategy & growth of the Meetings & Workplace portfolio.
• Aggregate & record key account intel, metrics & feedback in Convene CRM to maximise insight.

What We Look For:

• Minimum 2 years sales sales-related experience
• Experience with physical or virtual events, real estate, or flexible workspaces, a plus
• Excellent written & verbal communication skills
• Strong time management & organizational skills
• Ability to effectively build relationships with clients
• Ability to work well with other team members

Who We Are:

Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, & gather.  It creates hospitality-driven experiences & uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection. The Convene portfolio comprises Convene, etc.venues by Convene, & Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, & building amenity centers.  With hospitality at its core, each brand & product offers on-site culinary, in-room A/V, production services, & dedicated hospitality staffing resources.As the largest single provider of dedicated meeting & event venues in the U.S. & UK, & with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities.

Learn more at https://convene.com/. 

Were Here For You: 

Health & Wellness

• Private medical insurance
• Subsidised eye care
• Subsidised fitness membership
• Employee Assistance Program: well-being support & personal advice programme

Time Off & Work-Life Balance

• 25 days annual leave plus bank holidays, & company sick pay
• Financial Support & Benefits
• Bonus scheme
• Interest-free loan for rail season tickets & further education
• Subsidised bicycle purchase through Cycle to Work scheme

Professional Development & Recognition

• Continuous professional & personal development support
• Employee recognition & reward programs to mark achievements & milestones

Community & Impact

• Opportunities to volunteer, donate, & participate in community give-back initiatives
• The opportunity to have a significant impact on your team & the business in the work that you do

Convene is committed to building an inclusive & diverse workforce. We are an Equal Opportunity Employer & welcome people from all backgrounds, experiences, abilities & perspectives. 

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