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SUPERHUMAN
Our customers get through their inbox twice as fast; many see inbox zero for the first time in years.
Come shape the future of email, communication, & productivity!
BUILD LOVE
At Superhuman, we deeply understand how to build products that people love. We incorporate fun & play; we infuse magic & joy; we make experiences that amaze & delight.
It all starts with the right team a team that deeply cares about values, customers, & each other.
CREATE MASSIVE IMPACT
We're not solving a small problem, & we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.
Our ambition doesn't stop there. Next: calendars, notes, contacts, tasks. We are building the productivity platform of the future.
DO THE BEST WORK OF YOUR LIFE
We have created the frameworks for how to build product market fit & redefined the narrative of how to onboard customers successfully. We have shown the world its possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, & the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, & Intercom.
Our latest financing was led by IVP, & we welcomed Ajay Vashee to our board. Our prior financing was led by Andreessen Horowitz, & we welcomed Marc Andreessen & David Ulevitch to our board.
This time, were swinging beyond the fences & fundamentally rethinking how individuals & teams should collaborate. We are building a household brand & a worldwide organization. We are here to do the best work of our lives, & we hope you are too.
As the Sr. Manager, People Operations & Programs, youll lead some of our most impactful culture & community programs, & help set the bar for strong operations & process.
ROLE
- Lead employee insights, culture, & community programs to uphold & deeply embed our values of delight & remarkable quality.
- Building & managing workflows, & partnering with managers to support key employee milestones & moments of recognition, such as review cycles, anniversaries, promotions, equity re-ups, etc.
- Lead & enable seamless employee onboarding & offboarding experiences.
- Drive community & culture building programs, including occasional in person events.
- Help oversee management of the San Francisco office & ongoing remote & hub cities working policies & support.
- Independently deliver our total reward programs to our team including partnering with our vendors, answering employee questions, & maintaining compliance.
- Optimizing our people systems to keep them up-to-date & easy to use.
- Contributing to making Superhuman a continuously more inclusive place to work by applying a lens of inclusion & equity to all employee programs & initiatives.
- Manage & mentor other members of the People Team.
SOUND LIKE YOU?
- Experience: Strong progressive experience with a high degree of ownership across People Operations, Employee Experience, Culture, & Total Rewards (likely 7-10+ years of growth in a People role, though experience isnt always linear!)
- Inclusive Leader: Building a culture of inclusion is not an afterthought. Its the first thing you champion as a project leader, people manager, & teammate, & are comfortable leading through an inclusive lens.
- Delight Focused Partner: You are an expert at creating moments that surprise & delight everyone you partner with! People seek you out to be a part of their teams because youre known to bring an extra sparkle to everything you touch.
- Proficient Asynchronous Communicator: You're able to distill complexity into clear & concise messaging, & have a knack for landing the perfect tone. Youre effective across various mediums (especially Slack, notion, & email) & can produce & consume detailed written materials as needed without sacrificing speed. You respond quickly & thoughtfully to unblock others & speed things up.
- Driving to the Finish Line: When youre on the job, you get things done! You love seeing something through to the end, you face challenge with positivity, & dont let anything get in your way from seeing results.
- Empathetic Process Designer: You know how to put yourself in the shoes of your teammates, & draw upon deep empathy to design & roll out processes & programs that just work. Your stakeholders trust what you design, & are excited to follow your processes, because they always feel seen & heard in what implement.
- Structured Project Manager: You have honed a systematic way of running your projects. You bring structure to your to do list, & know how to break down large tasks into smaller pieces to get things done.
- Bar Raiser: You know excellent quality, & you bring it out in those you work with! You love to set ambitious goals, & thrive when given the chance to go above & beyond. By leading through example, you help others around you up the ante & achieve excellence as well.
- Comfort with Change: You know how to roll with change, & arent phased by needing to change directions quickly, tackle new things that need urgent attention, or taking an extra step, especially when it means doing best by our people & our team.
- Location: In the Bay Area, available to travel into the San Francisco office 1-2 days a week through Q4 2024, & open to helping host occasional in person company events locally.
SALARY INFO
Our compensation band reflects the potentially broad range of candidates & experience levels that we are open to hiring for this role.
Our starting salaries for this role range from $155,000 - $165,000. The salary range does not reflect total compensation, which includes base salary, benefits, & company stock options.
We are looking for someone in the Bay Area able to come in at least once per week to our San Francisco office & open to hostly occasional in person local employee events.
BENEFITS
Taking Care of Your Future
- Medical, dental, & vision insurance: 100% coverage for you, & 75% coverage for all your dependents.
- Voluntary insurance: short-term disability, long-term disability, & life insurance.
- 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
- Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.
Generous Time Off
- Take as much vacation as you like!
- 13 additional company holidays, plus your own Care Days, Flexible Holidays, & a company-wide Winter Break.
- Generous parental, caregiver, healthcare, & compassionate leave policies.
Investing in Your Growth
- $3000 per year towards your professional development.
- Free access to Calm & Taskhuman.
- Allyship education program to help build your best self.
Setting You Up For Success
- $1000 budget for workstation setup.
- $60/week for your lunches, groceries, or whatever nutrition you need to stay fueled up!
- Flexible spending accounts for commuter costs, dependent care, & healthcare expenses.
At Superhuman, we value diversity. We are an equal-opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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