Rithum is the worlds most trusted commerce network, accelerating how brands, suppliers, & retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands & retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings & enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, & delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview  

In this role you serve as the primary point of contact for our clients, guiding them through the creation, optimization, & management of product feeds across various digital marketing platforms, with a focus on Google & Meta (Facebook/Instagram) feeds. Your technical ability & industry expertise will drive the success of our clients' digital marketing campaigns by ensuring their product data is optimized for maximum visibility & performance. Additionally, you will leverage the Rithum platform to optimize & enhance customer data, further improving campaign effectiveness & ROI. 

Responsibilities 

• Serve as the main point of contact for our clients, providing expert guidance & support on feed management strategies for Google & Meta platforms, as well as other relevant channels. 
• Collaborate with clients to understand their business goals, target audience, & product offerings, translating this information into actionable feed management strategies. 
• Lead the development & implementation of feed optimization strategies tailored to each client's unique needs, ensuring product data accuracy, completeness, & compliance with platform requirements. 
• Utilize the Rithum platform to enhance feed quality & ensure compliance to third party destinations. 
• Manage the end-to-end process of creating, updating, & optimizing product data feeds for various e-commerce platforms, including marketplaces, comparison shopping engines, & affiliate networks. 
• Ensure the accuracy, completeness, & consistency of product data across all feed channels. 
• Troubleshoot & resolve feed-related issues, including data quality, formatting, & integration problems. 
• Automate feed generation & submission processes to improve efficiency & reduce manual efforts. 

Qualifications   

Minimum Qualifications    

• Minimum of 2 years of experience in digital marketing, eCommerce, product data management, or related field, with a focus on feed management & optimization for Google & Meta platforms. 
• Experience with/interest in coding or scripting languages (e.g., Python, Ruby, Perl, C++, Java) 
• Knowledge of product data feed formats, including XML, CSV, TSV, & JSON. 
• Experience with ETL (Extract, Transform, Load) tools & processes for data integration & transformation. 
• Familiarity with data cleansing, normalization, & deduplication techniques. 
• Ability to work with large datasets & handle big data challenges. 
• Experience with regular expressions for data parsing & manipulation. 
• Proven track record of managing client relationships & driving results through feed optimization strategies. 
• Expertise understanding of Google Merchant Center & Meta (Facebook/Instagram) Business Manager, including feed setup, optimization, & troubleshooting. 
• Strong analytical skills with the ability to interpret data & draw actionable insights to improve campaign performance. 
• Excellent communication & presentation skills, with the ability to convey complex concepts in a clear & concise manner to clients of varying technical expertise. 
• Detail-oriented with a focus on delivering high-quality work & exceeding client expectations. 
• Ability to thrive in a fast-paced environment, managing multiple client accounts & priorities simultaneously. 

Preferred Qualifications   

• Bachelor's degree in marketing, business administration, or related field; advanced degree strongly preferred. 
• Experience using the Rithum platform or similar tools to analyze & optimize customer data. 

What its like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, & curious minds.

As part of the Rithum team, you are valued, supported, & included. Guided by a transparent culture & accessible, approachable leadership, we offer career opportunities aligned to your ambitions & talents. To ensure work & life balance works for you, we also offer an array of resources to support you & your families, including comprehensive benefits & wellness plans.

At Rithum you will:

• Partner with the leading brands & retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, & wellness days.
• Receive industry-competitive compensation & total rewards benefits.

Benefits 

• Medical, Dental & Psychology benefits 
• Life insurance & disability benefits
• Competitive time off package with 25 Days of PTO, 12 Holidays, 2 Wellness days & 1 Give Back Day 
• Voucher program for Transportation, Meals & Childcare 
• Flexibility to choose where you work - at home with a remote stipend, in the office, or both!  
• 40 Monthly remote work stipend
• Access to tools to support your wellbeing such as the Calm App, MoveSpring & an Employee Assistance Program 
• Professional development stipend & learning & development offerings to help you build the skills & connections you need to move forward in your career. 
• Charitable contribution match per team member 

Rithum is an Equal Employment Opportunity & Affirmative Action Employer. We celebrate diversity & are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants & teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, & business need.