See yourself at Twilio

Join us as our new Software Engineering Manager in the Identity Platform Team.  This is an opportunity to hire, grow & develop a team focussed on building a unified identity & access management platform across Twilio & its subsidiaries.

Who we are & why were hiring

Twilio powers real-time business communications & data solutions that help companies & developers worldwide build better applications & customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia & Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism & all forms of oppression & bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, & we're looking for more builders, creators, & visionaries to help fuel our growth momentum.

About the job

You will manage & grow an engineering team focused on delivering mission critical distributed systems, focused on Identity & Access Management (IAM). You will play a key role in building & defining team culture & strategy for our global IAM organization. Twilio's Identity & Access Management (IAM) Platform, helps our customers connect to & use the Twilio products that make their businesses successful. Our platform has global reach & operates at cloud scale. Our challenge is to enable our customers, & to protect their data, while providing mission critical IAM features on the Twilio platform.

Responsibilities

In this role, youll:

• Manage & lead a cross-functional team focused on Identity & Access features.
• Lead your teams through thoughtful design, development, testing, code reviews, & operations.
• Hire, manage & mentor front-end & back-end software engineers to foster their career growth.
• Drive quality, predictability, & velocity on your teams with a continuous improvement mindset.
• Collaborate with Product Management to define roadmaps & priorities.
• Live by & champion our cultural values that define the "Twilio Magic".

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, & we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Bachelor's degree in a computer science related field is a minimum requirement.
• 7+ years of relevant industry experience 
• 2+ years of engineering management experience
• Experience with owning & operating high-scale, high-availability cloud systems

Desired:

• Experience with IAM protocols such as OAuth 2.0, OpenID Connect, SCIM
• Experience with security fundamentals like encryption, message signing & verification
• Experience with JWTs

Location

This role will be remote in the United States but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.

Travel

We prioritize connection & opportunities to build relationships with our customers & each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental & wellness leave, healthcare, a retirement savings program, & much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, & are always up for trying new things. That's why we seek out colleagues who embody our values something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering & donation efforts.

So, if you're ready to unleash your full potential, do your best work, & be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado, California, New York, & Washington. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado: $164,480 - $205,600.
• Based in New York, Washington State, or California (outside of the San Francisco Bay area): $174,160 - $217,700.
• This role may be eligible to participate in Twilios equity plan & corporate bonus plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidates starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, & geographic location within the state. 

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity & Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state & local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities & disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.