|
Role Description
As the End User Computing & Collaboration Manager in Dropbox's Corporate IT organization, you will lead a distributed team responsible for delivering a secure, scalable, & innovative end user compute & collaboration platform. This team builds, integrates, & maintains the foundational technologies that power our virtual-first workforce, enabling Dropboxers to work productively & securely across macOS, Windows, SaaS tools, & endpoint environments. You will play a key role in improving user experience, leading modern workplace technology strategies, & driving integration & automation across our collaboration stack (Slack, Google Workspace, Zoom, Dropbox, Dash, etc.).
This is a highly cross-functional leadership position, requiring strong partnership with Engineering, Security, Procurement, Internal Communications, & Human Resources. You will get exposure to senior leadership while helping define the digital workplace strategy at Dropbox.
Responsibilities
- Lead the End User Computing & Collaboration team to deliver secure, performant, & delightful user experiences across collaboration tools & endpoints.
- Drive strategic planning, roadmap definition, & execution of initiatives across endpoint management, identity, collaboration tools, automation, & integration.
- Collaborate with Security, Infrastructure, & Procurement on compliance, renewals, & lifecycle management.
- Lead end-to-end planning & delivery of SaaS stack automation & virtual-first enablement projects (e.g. Zoom/Miro integration, AI-based collaboration workflows).
- Partner with Internal Communications & Virtual First teams to enhance adoption & training for collaboration tooling.
- Ensure system health, proactive support, & operational excellence, including support for KTLO & on-call rotations.
- Build a high-performing team by mentoring, coaching, & investing in talent development.
- Champion Dropboxs culture & cultivate a team environment aligned with our Virtual First principles.
Requirements
- 4+ years experience managing technical teams in end user compute, IT infrastructure, or collaboration technology domains.
- Deep knowledge of core enterprise SaaS tools (Google Workspace, Slack, Zoom, Dropbox, Okta).
- Experience managing macOS & Windows endpoints (Intune, Jamf) & SaaS automation workflows.
- Proven ability to lead cross-functional initiatives & influence technical & non-technical stakeholders.
- Strong understanding of security, compliance, & data governance in the context of collaboration tools.
- Excellent communication, program management, & team leadership skills.
Preferred Qualifications
- Experience with scripting or automation platforms (e.g., Python, GAM, Google APIs, Slack workflows).
- Background in managing enterprise-wide tool migrations or workplace technology transformations.
- Familiarity with ITIL, Agile/Lean methodologies, & service management best practices.
- Prior experience supporting Virtual First or distributed workforce models.
Compensation
|
