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SevenRooms // guest management software for restaurants & hotels
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The Team & Role

We are seeking a talented remote Product Designer with a specialized focus on mobile design. In this role, you will be responsible for conceptualizing & designing innovative SevenRooms iOS app & web features specifically tailored for restaurant operators & front-of-house staff in their daily restaurant operations. You will be joining a high-performing Design Team & reporting directly to our Product Design Lead.

The SevenRooms Mobile & Venue Experience Squads are dedicated to developing software solutions for Front-of-House restaurant staff, empowering them to deliver exceptional hospitality experiences before, during, & after service. Our iPad & iPhone app is currently used by over 25,000 active restaurant hosts & managers on a daily basis. It enables them to efficiently seat guests, manage reservations, track & honor guest preferences, & much more. Joining our passionate & ambitious team, you will play a crucial role in optimizing front-of-house operations & enhancing the overall diner experience through seamless & personalized service. We are seeking a mobile-obsessed & data-driven designer who is excited about leveraging their expertise to deliver tangible improvements to restaurant operations & guest satisfaction.

Product Designers at SevenRooms operate in a shared team, working alongside tenured members of the team with varied skill sets. Weve built our product team up with the most creative, driven, & passionate entrepreneurs & foodies we could find. This small but mighty team is incredibly collaborative, while having the independence to find their niche & have a large impact while doing so. We are the bridge between our clients & our platform & we absolutely love what we do (and we love doing it together).

What Youll Do

  • User Experience Design: Conceptualize & design end-to-end user flows that minimize friction & accomplish goals for restaurant operators, allowing user needs & pain points to inform innovative design solutions.
  • UI & Visual Design: Design simple & functional high-fidelity interfaces. Own a set of reusable design patterns specifically for the SevenRooms mobile app.
  • UX Research & Usability Testing: Lead design & product management teams in discovery research to identify users' needs, goals, & pain points; Conduct frequent usability tests on flows for constant iteration.
  • Collaboration: Collaborate closely with the Product Design Team to review & hone your designs regularly as well as help others hone theirs. Collaborate with product management to align on outcomes & user needs, & visualize guest experience innovations.

Who You Are

  • 2+ years of product design experience at B2B or B2B2C SaaS companies
  • Experience designing successful mobile & web product features, end-to-end
  • iOS or mobile design experience required
  • Solid understanding of iOS patterns & frameworks, & can communicate with engineers to ensure designs are properly implemented.
  • Ability to design solutions that combine digital & in-person components
  • Ability to translate user needs, goals, & pain points into highly functional designs
  • A keen eye for visual detail, layout, hierarchy, typography, & animation
  • Curiosity to dig several layers deep into solutions with an eye toward continuous improvement
  • An open mind & flexibility around testing new approaches & the ability to harness failures & turn them into wins

What We Offer

  • A fresh start with a flexible & independent working schedule: SevenRooms provides all employees with their first two (2) weeks of employment as paid time off to relax & recharge before starting their journey with us. Youll also have access to unlimited paid time off, including tenure-based PTO minimums & the option to work anywhere at any time.
  • Equitable compensation: Our compensation packages are based on external market data. At SevenRooms, you can expect to be paid well for your contributions towards transforming the hospitality industry. We also offer equity for all employees as part of our commitment to everyone being an owner & working together to build an outstanding company.
  • Comprehensive benefits package: SevenRooms provides access to private medical coverage, life insurance, & income protection.
  • Employee programs & recognition: Through our Roomies Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. Youll receive an additional quarterly dining credit to use towards SevenRooms clients & a unique milestone reward for every year youre a part of our team.
  • Opportunities for training & professional development: Your manager will partner with you on establishing quarterly objectives that not only benefit the company but aid in your overall career development & advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs.

About SevenRooms

SevenRooms is a guest experience & retention platform that helps hospitality operators create exceptional experiences that drive revenue & repeat business. Trusted by thousands of hospitality operators around the world, SevenRooms powers tens of millions of guest experiences each month across both on- & off-premises. From neighborhood restaurants & bars to international, multi-concept hospitality groups, SevenRooms is transforming the industry by empowering operators to take back control of their businesses to build direct guest relationships, deliver exceptional experiences & drive more visits & orders, more often. The full suite of products includes reservation, waitlist & table management, online ordering, mobile order & pay, review aggregation, email marketing & marketing automation.

Founded in 2011 & venture-backed by Amazon, Comcast Ventures & PSG, SevenRooms has dining, hotel F&B, nightlife & entertainment clients globally, including: Marriott International, MGM Resorts International, Mandarin Oriental Hotel Group, Wynn Resorts, Jumeirah Group, Hard Rock Hotels & Resorts, Wolfgang Puck, Michael Mina, Bloomin Brands, Jos Andrs Group, Union Square Hospitality Group, Australian Venue Company, The Wolseley Hospitality Group, Dishoom, Live Nation & Topgolf.

SevenRooms has been recognized as a top employer for its people-first approach by publications including:

  • Inc. Best Workplaces (2023, 2022, 2020)
  • Inc. 5000 (2023, 2022)
  • Ragans Platinum HR Awards Finalist (2022)
  • Built in Best Places to Work NYC (2023, 2022, 2021, 2020) 
  • Built in Best Place to Work NYC - Midsize Companies (2023, 2022) 
  • VentureFizz Unique PTO (2022)
  • Forbes Best Startup Employers (2022) 

SevenRooms is an equal opportunity workplace & an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy & related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws.  We understand the importance of creating a more diverse & inclusive workplace & celebrate our employees for their differences.

View our Prospective Employee Privacy Notice by visiting https://bit.ly/2P6ey4M

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