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BetterCloud // SaaS ops mgmt platform
Atlanta, San Francisco, New York    Posted: Friday, February 07, 2020
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BetterCloud is pioneering the SaaS Operations Management market. As the leader in this market, BetterClouds platform empowers IT to define, remediate, & enforce management & security policies for SaaS applications. Over 3,000 customers in 60+ countries rely on BetterCloud for continuous event monitoring, quickly remediating threats, & fully automating policy enforcement. This role will sit in Atlanta, San Francisco, or New York City.

BetterClouds channel & technology partners are critical to our success, so we are looking for a Partner Programs Manager to support the growth of our partnerships. This candidate will be responsible for supporting the partnerships team in order to grow BetterClouds global partner ecosystem. The ideal candidate will have experience supporting internal teams to organize & drive forward initiatives, coordinate with partners for meetings/events, manage projects & programs that support our partners, & ensure there is internal/external communication about our success with partners. The Partner Programs Manager must have the ability to manage multiple projects simultaneously, & prioritize initiatives based on business needs & strategy. The ideal candidate will have a passion for partnerships, & enthusiasm for growing BetterClouds revenue through the partner ecosystem.


  • 2+ years of professional experience in the following roles:
    • Partnerships/alliances management or programs
    • Business development
    • Operations
    • Analyst
  • Exceptional oral & written communication skills, with an ability to present effectively to internal & external stakeholders & leaders
  • Must be able to prioritize & multi-task with special attention to detail & follow-up
  • Extremely strong organizational & analytical skills
  • Must be a self-starter & able to influence others to achieve business aims
  • Strong problem solving & troubleshooting skills
  • Thrive in a fast-paced, rapidly changing environment & comfortable with ambiguity
  • Bachelors degree


  • Develop partner enablement assets & program
  • Run partner trainings & enablement sessions
  • Update & manage shared prospect/customer lists with partners & internal teams
  • Manage partner deal registration processes & reporting
  • Update internal assets with partner information (processes, contacts, etc)
  • Manage Partner Contracts Inventory, & partner contracts processes
  • Manage Partner Tiers (against the partnership requirements) & tracking
  • Review Partner deals to ensure Salesforce CRM fields are correct to ensure accurate reporting
  • Enter critical meetings/engagements into Salesforce CRM
  • Schedule meetings with partners & internal teams
  • Support management of Alliances budget
  • Create & socialize partner wins across the organization & at our partners
  • Gather stats/highlights for internal communications about alliances (Sales Kickoff Meetings, Company meetings, Corporate Strategic Objectives updates, etc)
  • Gather material for monthly partner newsletter
  • Work with internal field marketing & partner marketing teams on coordination for partner sponsored events
  • Manage relationships with long tail of channel partners

Compensation | Benefits

  • Competitive base salary
  • Full benefits package
  • Stock options
  • Career growth with an industry innovator

BetterCloud is an Equal Opportunity Employer, including disabled & vets.

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